CASAINCReviews of casainc.com

I ordered a shower door over a week ago and it still has not been shipped. When I have asked about the status, they keep saying it’s not their fault, but that the delivery driver never picked up the item.

I purchased a kitchen faucet directly from their website. I received it in a reasonable amount of time but, once installed, it leaked. I called customer service and they immediately sent repair parts via FedEx. Once the parts were replaced, it worked (works) perfectly and looks beautiful.

It is a nice product so far. We have used it several times and I like it covers the entire table all at once. Easy to put up n down and the cover is great. It came with a nice base, but we did not need to use it.

they have amazing customer service in dealt with Roma and she was amazing! very knowledgeable, kind, and courteous who met all of my needs I was very well satisfied will do business with them again in the future

Prompt and helpful communications from Customer Service.

This was the most positive and honestly the best customer service I have ever experienced. Roma made sure to text and or call every step of the way for a piece I lost when delivered. I needed that piece to finish the shower and she made sure that I got it. It was here in less than a week. So happy with my experience Thanks, Janine

It took such a long time to process, despite my comment about holding up the contractor doing the install. I have not even received my parts yet.

So very responsive and helpful with questions and LOVE the product!!!