Richard G.
My mistake, but what great response.
I appear to have incorrectly ordered two rather than one roll of double sided tape and responded with a reply email to cancel the second. This was sorted in very quick order, and follow up emails to me showed that a refund was coming. No hassles, just quick understanding dialogue that was totally understanding.
Response from CartoryaJun 29, 2026
Dear customer, We truly appreciate your positive feedback! It’s great to know that you had a pleasant experience with us. Thank you for your support and trust. We will continue to provide high-quality service for all our customers. Customer Service Team