CartoryaReviews of cartorya.com

I ordered the set of vegetable blades. The julienne parer was in a beat up box and when I took it out there was a mystery sticky substance stuck all over it, and the blade was nicked up. Neither was the quality expected from the ad. They are cheap knock offs of those in the ad, made in China. I sent two emails, one with a picture, to customer service. They didn't even bother to respond to the contents of the emails. They just sent me the tracking information showing that the package had been delivered, twice.

Well other than never receiving my order the customer service was good. My order was shipped to the wrong address, but customer service made sure I was reimbursed promptly. I decided not to take a chance and reorder again so I just took the refund.

I'm still waiting for my cutters 6 weeks now .I have sent emails 3 or4 times and never heard from the co. They charged my charge card 1st day and also charged $6.99 shipping and another $1.99 charge? Which was supposed to be free. Not good!

Julia was so efficient. Thanks for your support.

I ordered the car polish product a bit to quick and requested a cancellation. The order had been shipped already but they offered a refund anyway without any questions. Something I've never experienced. A very nice gesture, especially with the condition of the country today. I appreciate you guys for your kindness.

I ordered 5 cans of car coating spray for shine and protection and have not received nothing they took 63.oo from my card but have not heard or seen nothing

Excellent customer service experience! Julia promptly helped me and resolved everything for me. Perfectly handled and perfectly appreciated.👍👍

My VISA was credited immediately and they acknowledged my order for Kitchen Multi function peeler/Julien set of 4 was being prepared for delivery. However after at least 4 reminders to their customer service who have a 12 hour response policy not a single response has been received. Their AI robot has been built to frustrate and draw the customer into a vicious circle of exasperation. Is CARTORYA for "real" ? Cannot even manage to cancel my order and get a credit on my card. Wake up guys if you care and provide a response to my order CRTY-580123. This is a family set of 2 Peelers and 2 Juliens. Finally the product arrived bt nor as illustrated in their internet ad. Packaging not the same but four paper unmarked boxes. The rivets securing metal look to be crude and unreliable. How do I return this forfull refung. If it isnot visually reliable, it will not perform toexpectation. TAKE IT BACK.