Bartholomew P.
Customer service answered quickly and…
Customer service answered quickly and Peter helped me solve my problem fast. Thanks!
Response from ColorcinchMay 26, 2023
Thank you for your feedback. We're always happy to help! :)

Instantly create, edit and turn your photos into personalized artwork with Colorcinch – the #1 photo editor & cartoonizer designed to be simple, beautiful, and free.
Colorcinch (cartoonize.net) has 91 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Bartholomew P.
Customer service answered quickly and Peter helped me solve my problem fast. Thanks!
Response from ColorcinchMay 26, 2023
Thank you for your feedback. We're always happy to help! :)
Jeffrey M.
The customer service team, techs & Peter are rock stars! Timely communication and skillful techs helped resolve my platform issue in a matter of a few hours! Thank-you guys!
Response from ColorcinchMay 26, 2023
We appreciate your kind words! Here if there's anything :)
Viktor K.
one star...why? It is complicated ) Here is the scenario : I've looked at functionality/effects and liked some of them. Wanted to save on my pc - need premium. ok - went for it. Saved. BLACK PICTURE. Tried another filter - same. Tried another computer - guess what...Same... Tell me I've requested some sophisticated feature...Photo->effect->save-> Black picture. That's my experience. I've opened a service request - provided all the details(wanted to help troubleshoot) and requested refund - zero response since then. Waste of time... Ok - bye, color cinch. Update: after this review was published - got response from support - I missed the "Apply" button...So - adding one star... - and - yes - I decided not to receive a refund (as was "suddenly" suggested by colorcinch) and leave this review here ). In My opinion I performed beta testing for them - if changes are not applied - there shouldn't be an ability to save it as a black picture. Pretty straightforward...
Response from ColorcinchMay 18, 2023
Hello Viktor, my apologies if you weren't completely satisfied with our service, however, I do wish to clarify that the effects weren't being applied because you didn't click the "Apply" button, so it is unfair to fault our product. As for our customer support, we did initially respond within 24hrs, but then needed an extra day to further troubleshoot your request, which is not unreasonable. All in all, we're disappointed in your rating, and do hope that we'll see you back again soon.
Ian V.
I just subscribed and it seems like a quality app, but something worth noting is when there was a glitch in one of their features their response to fix it and to respond to my support ticket was incredibly fast!
Response from ColorcinchApr 27, 2023
Thank you so much for giving us a 5-star! We're always happy to help! :)
Rachele
I submitted a help request, and they were very prompt in not only answering, but also helping me with my problem.
Response from ColorcinchApr 27, 2023
Hey Rachele, we're thrilled to know that the issue you've encountered was handled properly. Here if there's anything :)
Teresa
They're client support is super fast and very polite.
Response from ColorcinchApr 27, 2023
Hi Teresa, we appreciate your kind words! Here if there's anything :)
Ivan
My card was billed annually by mistaken, yet I wanted it monthly. Peter rectified it and a refund was possible.
Response from ColorcinchApr 27, 2023
Hey Ivan, thank you for your feedback. We appreciate it! :)
Brian R.
Accidentally bought annual instead of monthly plan, they refunded the amount difference instantly
Response from ColorcinchApr 27, 2023
Thank you so much! We're always happy to help :)