CarTitles Reviews | Read Customer Reviews of cartitles.com

CarTitlesReviews of cartitles.com

4.2181 reviews
Registration Services
5080 Spectrum Drive, East Addison, Texas

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CarTitles

About CarTitles

You need to get a title for your vehicle. Maybe you purchased it and did not receive a title. Maybe you paid off a loan and did not receive it from the bank. Maybe the title was lost before you put it into your name. In any scenario, there is a method for you to get a title. Every scenario has a process described in detail on this website. All of the forms, documents directions, and instructional videos are listed below. You can do any of these filings yourself, or have the option to have all of the documents located and prepared at your convenience for a low flat fee.

CarTitles (cartitles.com) has 181 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: cartitles.com
Website: cartitles.com
Category: Registration Services
Location: East Addison, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 62% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CarTitles reviews

181 approved reviews, newest moderated first

Alex D.
Jul 7, 2025
Total SCAM
Total SCAM. Currently waiting for a refund but I am not hopeful. All they do is literally email you forms you could get yourself off the DMV website and charge exorbitant fees for it. And they didn't even include all the forms I needed; my forms were sent back to me requesting a missing form. I filled out the missing form and sent everything back and 6 months later I still have no title. Their solution was to "resubmit the paperwork." They have ZERO ability to interface with the DMV about your paperwork too. Don't waste your money.
Response from CarTitlesSep 9, 2025
We take feedback like this very seriously. Our team provides document preparation services based on the information provided by our clients, and we do not submit or use any documents without proper authorization. We strongly disagree with this characterization. Our service is clearly stated as document preparation only, and while we provide accurate documents and instructions, we do not have the ability to control DMV processing times or decisions.
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B Silver H.
Jun 29, 2025
I want to thank your employee
I want to thank your employee, Amy. She stayed in touch as the time it took through my move, my moving company dropping the ball and leaving my w/o my things, my things finally arriving a month late and NO Title in the file. Still she hung in there and now I finally have a replacement Title in hand and will be able to get my car registered here half way across the country. She listened to my confusion, my frustration and after every contact I felt better. Conscientious. Honest. Compassionate. 5 Stars to you, Amy.
Response from CarTitlesSep 9, 2025
Thank you for sharing your experience. We're so glad Amy was able to support you through such a challenging situation and stay with you every step of the way. Your kind words mean a lot, and we’re happy to hear you now have your replacement title in hand.
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Calvin
Jun 22, 2025
Amazing and effective people and service
Amy and the crew over at Car Titles are responsive, professional, prompt and their communication is second to none. This level of customer service is nearly impossible to find anywhere in the USA in 2025. I recommend CarTitles to anyone in need if professional help with their car title.
Response from CarTitlesSep 9, 2025
Thank you for your review. We're glad to hear that Amy and the team provided prompt and professional service. We appreciate your recommendation and your kind words about our communication and support.
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clyde L.
Jun 18, 2025
Service is worth it.
Very professional with the whole process. Check in with me to make sure everything was smooth and correct. Amy guided me to make sure everything was done correct and orderly. 💯🙏🏿
Response from CarTitlesSep 9, 2025
Thank you for your feedback. We're glad to hear Amy was able to guide you through the process and ensure everything went smoothly.
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Steven W.
Jun 17, 2025
I told them up front I did not need a…
I told them up front I did not need a court ordered title but rather a 3rd party title similar to Broadway Title from back in the day and they assured me that was the case. In reality all I got was paperwork for a court ordered title. In short, do not trust this company. They will tell you what you want to hear and then not deliver.
Response from CarTitlesSep 9, 2025
We take feedback like this very seriously. Our team provides document preparation services based on the information provided by our clients, and we do not submit or use any documents without proper authorization. We strongly disagree with this characterization. Our services are clearly explained before purchase, and we do not misrepresent the type of process being provided.
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Halley
Jun 8, 2025
company did not follow through
company did not follow through. the correct forms were not filled out, the proper amount not paid to the dmv, had to do all the work myself to get my title, and was told “we make no promises of getting your title.” “leave a bad review, people freakin’ love me.”
Response from CarTitlesSep 9, 2025
We take feedback like this very seriously. Our team provides document preparation services based on the information provided by our clients, and we do not submit or use any documents without proper authorization. We strongly disagree with this characterization. Our role is to prepare accurate documents and provide instructions, and it is clearly stated that we do not guarantee the outcome as final decisions are made by the DMV.
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Jane
Jun 4, 2025
AMY WAS AMAZING!!!
I really liked how someone communicated with me throughout the process. They make it easy, too. I got text messages I could just reply to.
Response from CarTitlesSep 9, 2025
Thank you for your review. We're glad to hear our communication made the process easy for you and that the text updates were helpful.
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Mr W.
Jun 4, 2025
Great communication by Amy
Great communication by Amy, got my title without hassle. Perfect!!
Response from CarTitlesSep 9, 2025
Thank you for your feedback. We're glad to hear Amy provided great communication and that you received your title without any hassle.
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