CarTitlesReviews of cartitles.com

My communication with the company was satisfactory. I misunderstood believing that this online process would save time and inconvenience of trying to manage the paperwork in person at the DMV.- it would have been helpful if somewhere on their website, it stated that this process could take up to 6-eight weeks or more- I could have walked in to the DMV and started my process in person rather than hiring this company to manage it for me- I believe this service is better suited for people, unable to manage the DMV in person or people Manning this from out of state. It has nothing to do with the service I received, but not understanding the process or knowing that it could take eight weeks or more would have been helpful.

The documents prepared were not all helpful. It was a good place to start to guide someone like me who had never dealt with this before. But most documents were either outdated or incorrect that were provided. My particular situation was difficult so everyone's might not be as hard. I had an out of business lien holder and a family member that wouldn't work with me to transfer an abandoned vehicle over. The help desk wasn't the easiest to get a hold of or work with. Amy was helpful to assist me with moving things along when parts of the process would stall. I would recommend to someone if their situation isn't that complicated. Otherwise doing this again I would just go to my local courthouse and ask for the much cheaper vehicle title packet to start the process.

The time it took to get my title was not pleasant; however, Amy, the person who assisted me was AWESOME!! She responded to each of my inquiries and made me feel like she was going through this issue with me. I truly appreciated her willingness to help!!