CarTitlesReviews of cartitles.com

Stay Away. Criminal Enterprise. Reporting them to the Better Business Bureau. Will sell your data.

These guys are thieves, I accidentally used their website thinking it was the DMV’s, they charged 190$ for a new title (way overpriced first of all) and then they refused to issue me a refund even though I cancelled the service and no service was provided, I said ok whatever I’ll just dispute the charge with my bank, then they have the audacity to send me their “dispute policy” which says I will be responsible for all fees related to the dispute which could range from $250-$1000, whether it gets approved or not hahahaha you can’t hate them enough, do NOT trust this company with your money

Definitely not worth the money. What they do can 100% be done by the person requesting the duplicate title. Service is no faster. They fill out a form digitally, with all the info you fill in. Put some sticky notes on the paper. You mail it back to them and HOPEFULLY they will mail it to the necessary authority. Still takes 2-6 weeks to get anything back. SAVR YOUr MONEY!!! NO WORTH THE EXPENSE!

Be sure to read the Terms and Conditions before paying. What stood out to me was the repeated emphasis on no refunds, restrictions on chargebacks, and statements suggesting disputes are typically resolved in the company’s favor. When I raised concerns about errors in the paperwork I received and what I felt was an obvious lack of effort in preparing my documents, I expected the company to address those concerns directly. Instead, we went back and forth approximately ten times through emails, and many of the responses focused on their no-refund policy, chargeback restrictions, and other language that I felt was intended to discourage me from pursuing the matter further. It did not discourage me from disputing what I believed was a subpar product, and it should not discourage anyone else from standing up for themselves either. I spent a few hours organizing the facts, communications, and supporting documentation for my case while Alex, Amy, and CarTitles.com submitted a 58-page response to the dispute. Much of it, in my opinion, consisted of repetitive arguments and references to company policies rather than addressing the specific concerns I had raised. After reviewing all of the evidence, Chase and Visa ultimately agreed with my position and ruled in my favor. My recommendation is to thoroughly understand exactly what you’re purchasing, ask detailed questions about what work will actually be performed on your behalf, and carefully review any documents you receive for accuracy. Based on my experience, I would not use this service again, and I would never recommend this company to anyone.

Unfortunately, I did not look at the BBB reviews. What people are saying there is true. I paid $369 to get a title and cancelled the service before they had done anything at all because i resolved the problem myself a few days later. They had emailed me a questionaire to fillout and asked for a copy of my license which i never even provided. They refused to return my money. This is scam.

I have owned my Audi and misplaced the title. I had to order a duplicate in order to trade in my vehicle for a new one. I filled out the paperwork and paid the fee. 5 weeks later, I received a letter from PennDOT that my car is not titled in PA any longer. I immediately did a CarFax and learned that 2 weeks after I used this company an provided my VIN number, my title was transferred in the state of Montana to a third party. The ONLY way that my car title could have landed in these criminal's hands is through whoever was "helping" me. Records show it was transferred on February 26, 2026, 3 weeks after I provided Cartitiles.com my information. I now have PA State police involved and it is a disaster. And now, they are not responding to my inquiries. These people and/or the people that "helped" me are criminals!!!!!

Do not waste your money, just go straight to the BMV/DMV of the state you're requesting the title from. For $15 you will save yourself the absolute headache you get from cartitles. They ignore, pass the buck, and are not very competent at all especially for a simple title request with a lien release and address change....they give you bad advice, too, such as to include a pre-paid overnight envelope for the issuing DMV to use because they DON'T use them. My $32 envelope went straight into Indiana's BMV mailroom trash can. It's been almost 3 months and I still have no title. Ariel refuses to even answer my emails. 100% do not recommend! After reading the reply I stand 100% by my review. Save your money, do it yourself. There is no advantage to using this company. You will not save time, and will be out $189 plus $32 for a useless prepaid overnight envelope that goes into the trash. They can say whatever they want, but this was not a satisfactory experience whatsoever. If "zero stars" were an option, I'd be using it.

I requested a duplicate auto title on a Wednesday, found my original title that Friday and requested a refund. They requested additional forms in order to cancel my order which I sent immediately only for them to tell me there were no refunds. Don’t use this company until you have searched everywhere for your original title. Read all the fine print before paying. I’ve told my coworkers and friends this.