Steve S.
easy to use
Nice and easy to navigate around site.
Response from CarSoup.comOct 7, 2016
We are glad that you found our site easy to use and navigate! Thank you for your feedback.
Serving over 1 million car shoppers a month! CarSoup.com is an efficient way of finding your next vehicle – cars, trucks, vans, motorcycles, RVs, ATVs, snowmobiles, PWCs, and more. With more local vehicles from both dealers and private sellers, consumers can find their next vehicle quickly and buy with confidence.
CarSoup.com (carsoup.com) has 307 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Steve S.
Nice and easy to navigate around site.
Response from CarSoup.comOct 7, 2016
We are glad that you found our site easy to use and navigate! Thank you for your feedback.
is Randy O.
I knew my information need would be strange, as I was looking for unusual things. I got all that I needed right away. The site is very friendly, not complicated at all, and you can go as far as you wish for information and services. Also not overly cluttered with excessive advertising. I hope you will not change the site. It is great the way it is, with much value. Thank you
Response from CarSoup.comOct 6, 2016
Thank you for sharing about your experience using CarSoup.com. We are glad that the site was able to help you meet your highly specified needs. We appreciate the feedback!
Al R.
Easy to function and read Very user friendly.
Response from CarSoup.comOct 6, 2016
Thank you for letting us know about your experience using CarSoup.com! We are glad you found the site to be user friendly with easy to use functions.
Dave
I've searched carsoup.com, inquired about and researched vehicles but, haven't made any purchase. Seems a little pushy.
Response from CarSoup.comOct 4, 2016
Thank you for sharing about your experience using CarSoup.com. Because CarSoup.com is not the vehicle seller but rather the search engine you use to find vehicles, we send the review invitation within a day of you submitting an inquiry to a vehicle listing on the site. We send it so soon because we find feedback on the user experience and features of the site to be invaluable and we want the experience to be fresh in the user's mind. We also appreciate knowing about your experience with vehicle sellers, however, since CarSoup.com doesn't manage the sellers or the content of the listings we cannot take credit for those experiences on our Trustpilot profile. Although you found it premature to get this review invitation, we are glad that you chose to let us know about your experience. Thank you for your insights!
Customer
Overall, I felt that the site over directs me. I was looking for a $2500 car for my son, and the site really wasn't that helpful. Then we looked for cars by mileage. Pages of cars with zero miles on them. Really? Seriously? I won't even bother looking at a 15 year old car that claims to have zero miles. Overall it was difficult to find cars, and responses are varied. I wanted to go shopping for cars on Saturday, but only dealerships were an option because nobody answers their personal car ad. This was a waste of time for me. I went to a local dealer and found a car that was perfect in about an hour after spending hours trying to find other cars. The helpful part was that we did get to see some cars we wanted, just after someone else bought them. The categories start at either $2,500 or $5,000. When you are looking for a high mileage car for a student, this is a wide margin. The levels should be &1,000 2,000, 3,000, $4,000 and & $5,000. The check availability was Very slow. One seller called me 5 days later. We should be able to rate sellers.
Response from CarSoup.comOct 11, 2016
Thank you for sharing about your experience using CarSoup.com. We apologize that you experienced some frustrations, and would like to provide some further explanation to the issues you addressed. The content of vehicle listings and responses are controlled by the sellers of the vehicles, but if errors are brought to our attention we really appreciate knowing so we can reach out to the specific seller to correct the issues. If you add multiple search filters at once it should narrow the results to only vehicles that match the necessary criteria (which would eliminate some of the vehicles that don't meet your needs). For example, we created a sample search with some of the criteria you mentioned and it narrows the search results to only vehicles $2500 or less and by adding a mileage filter it also eliminates the results with zero miles - http://www.carsoup.com/for-sale/used/Sedan/?invtypeid=2&bodystyletypeid=1&maxprice=2500&maxmileage=150000&radius=50&dosort=mileage%7Casc. You can adjust the price to the different increments you listed by using the advanced search feature, which also allows you to specify all your needs up front before you start seeing results http://www.carsoup.com/AdvancedSearch.aspx. There are ratings on dealership's pages which are collected from various 3rd party sources across the web, but you are correct that there is not a function to leave a review directly on CarSoup.com. We apologize that some of these features were not easily found when you were conducting your search. We do appreciate your feedback and it has been forwarded to our user experience team to asses for potential future improvement plans.
Customer
They made everything fairly simple. But my car hasn't sold yet
Response from CarSoup.comSep 29, 2016
Thank you for letting us know about your experience using CarSoup.com. We are glad that you found it easy to list your vehicle on our site - best of luck in selling your car!
Customer
I did not see as many options as cars.com.
Response from CarSoup.comSep 27, 2016
Thank you for letting us know about your experience using CarSoup.com. We apologize that you did not find as many options on our site in your area compared to other similar sites. We do appreciate your feedback and it was forwarded to the product development team to assess any potential solutions at this time.
Customer K.
Car soup is a wonderful investigative tool when searching for used vehicles.
Response from CarSoup.comSep 23, 2016
Thank you for the review! We are glad that you found CarSoup.com to be a wonderful tool to use when searching for used vehicles.