Cars.comReviews of cars.com

Company on low budget. Customer service is junk. They can not even clearly post the rules that they have for private sellers. They can ban you without any explanation and notifications that your are blocked. You just can not login anymore. Customer service is like left eye doesn't know what the right eye doing. GARBAGE

No customer service at all. I cannot change the heading for my ad. Terrible, and dont use them. They are also fraudulent in that dealers own them. Do not trust them.

Went and seen Corydane Scott at Frankfurt ford really nice guy and great salesman upfront and honest tries everything to get you the best deal in your dream car would recommend him out of anyone that I’ve ever worked with if you’re reading this review, please give contact him for all of your car buying experience needs.

One creates a saved search to receive emails on cars within their chosen parameters. All emails contain cars waaaayyyyyy outside your search parameters. If I wanted those cars, I'd have included them in the parameters. Just too annoying to deal with

ABSOLUTELY HORRIBLE! DONT WASTE YOUR TIME! IT WASTED MINE! They don't even post the right picture of the right vehicle. There's absolutely nowhere to leave a note. I have a 100,000 mile transferable warranty. It would be nice to SHARE THAT! That is vehicle information. They ask you to pick out the 'style' of vehicle and there's six different styles. Trying to tell me there's 6 different styles of the 2023 toyota corolla xse hatchback. SUPER UPSET. I'LL MAKE SURE I TELL 2 PEOPLE SO THEY CAN TELL 4, AND THEY CAN TELL 8, YOU GET WHERE I'M GOING.

working with Kevin Campbell made it a breeze.Thank you

I recently received an “Instant Offer” for my vehicle through Cars.com from a dealership roughly 90 minutes away. The offer was well below private party value but was better than some other instant offers I received from other websites so I contacted the dealer and was told the process was very simple and quick. I decided to make the trip against my better judgment and ultimately it was a complete bait and switch. The dealership lowered my offer nearly 45%. While they cited a few minor wear and tear items, the main reason was that the dealership contacted wholesalers to purchase the car and those wholesalers would not be willing to pay them the instant offer amount. So why waste people’s time with a fake instant offer if the process is based on what a wholesaler will pay? Please save yourself time and frustration and avoid Cars.com.

I love cars.com! This is the second time I’ve been able to find a preowned certified car with less than 20,000 miles!! This time I was able to find my first luxury car!! Cars.com has always made it super easy, super efficient, and I’ve been able to work with top dealerships.