Carpet One Floor and Home of Billings was founded in 1982, for the last 34 years we have been family owned and operated. We take pride in doing our job well. We are home to the Beautiful Guarantee and the installation guarantee. We are the only company in Montana that sends 100% of used carpet cushion and cushion scraps to recycling. We are home to the "Healthier Living" installation. It is our mission to create healthier living spaces for our customers. Thanks you for honoring us with your business.
Carpet One Floor & Home of Billings (carpetonebillings.com) has 42 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Janice C.
I picked out carpet, with lots of fun advice, and in two weeks, we had beautiful new carpet. I will go back when we do the rest of the house for sure. I have recommended to several people! Love this place!
Response from Carpet One Floor & Home of BillingsOct 24, 2016
Thanks for the review, Janice. We certainly appreciate the recommendations. We hope you continue to enjoy your new carpet, and we look forward to working with you again!
PJ E.
Top notch service from every person we dealt with. If you need flooring talk to these guys!
Response from Carpet One Floor & Home of BillingsOct 21, 2016
PJ, thank you for the review. We appreciate your support, and we are happy to hear that you were satisfied with our service.
Jackson & Iverson Insurance & Karen L.
We had excellent service from Carpet One beginning with the carpet selection to the end of the installation. The sales team was very professional and answered all of our questions. The installation crew was on time, polite and very professional. I would definitely refer them to anyone needing flooring.
Response from Carpet One Floor & Home of BillingsOct 20, 2016
Thank you so much for the kind review! It's great to hear that you were satisfied from selection to installation. We hope you enjoy your new carpet, and we certainly look forward to working with you again!
Troy and Carrie B.
Phyrne was great to work with during a stressful time in picking items. thank you.
Response from Carpet One Floor & Home of BillingsOct 20, 2016
Thank you for the review. We're happy to hear that you enjoyed working with Phryne. We look forward to working with you again!
KAREN A.
The installers did an awesome job but one section just didn't look right. I called Ron Scoles, Managing Partner of Carpet One here in Billings and he came right out. He inspected that "odd looking" section and told me he would call me that same day with options. He called me a few hours later with two options: Do a deep steam cleaning to see if the pile would come up and match OR redo that area. I chose to have it redone the way it should be. Without hesitation he told me he would contact me as soon as the order came in. He did and made the reinstallation arrangements. My Living room and Dining room look perfect and seamless!! Will I ever recommend Carpet One to my friends and would I choose to purchase new carpet from Carpet One again? ABSOLUTELY!!! I trust the folks at Carpet One Floor & Home here in Billings. They do what they promise!!
Response from Carpet One Floor & Home of BillingsSep 22, 2016
Karen, thank you so much for the review. It's great to hear that Ron was able to help you redo the area! We appreciate the support, and we certainly look forward to working with you again in the future.
LARRY AND LINDA E.
We were very happy with our salesperson, Justin Coleman. He was very knowledgeable in helping us choose our flooring. We are very happy with it. Still waiting for the letter and the best way to clean and the coupon for the product recommended for cleaning.
Response from Carpet One Floor & Home of BillingsSep 15, 2016
Thanks for the review, Larry and Linida. It's great to hear that you enjoyed working with Justin! Please feel free to contact us at the store at any time if you do not receive or hear anything about cleaning.
PAM C.
I was very pleased with the speed in which I was helped and the great quality of my new kitchen flooring. Installation was perfect. I highly recommend Carpet One & will purchase from them in the future.
Response from Carpet One Floor & Home of BillingsSep 12, 2016
Thank you for the review, Pam. We hope you continue to enjoy your new kitchen flooring, and we look forward to working with you on your next project!
STEVE W.
Great customer service and great pricing.
Response from Carpet One Floor & Home of BillingsSep 12, 2016
Thanks for the review, Steve! It's great to hear that you were satisfied with our service and pricing.
