Carpet One Floor and HomeReviews of carpetone.com

This is our second remodel to use Carpet One on all flooring. Jeff Rivers in sales has done an outstanding (and patient) job helping with selections and, most important, ensuring that our floors are installed properly. We feel like we got a very fair price with incredibly personalized service!

Carpet One installed oak parquet wood floors throughout my whole house. They did an excellent job, taking their time to level the floor to insure the wood was laid properly. This was a big job with a room needing major leveling. They were professional and respectful. It took longer to install because they cared about doing an excellent job. My love my beautiful floors. Gene Fischer was always available for questions, inspected their work and explained proper care of my new floors.

Angie was so helpful to me! As a matter of fact, in my opinion she is the best saleswoman here at this company! She was so kind and courteous to me, and on top of things by being on point with EVERYTHING from showing me different samples to a follow up call to make sure that I was happy with my purchase! I have dealt with a lot of sales men and woman in my life but this woman is by far the best salesperson I have every dealt with and never once had anyone call me after my purchase except her!!! Not one time did I feel like I was just another sale. I actually felt as if Angie was someone in my family helping me make my decision! I would definitely recommend anyone and everyone going to L&M to talk to Angie! This woman is on top of everything from start to beyond finish! I have already recommended you to a lot of people and will continue to! Thank you so much for treating me like family Angie! And, if I every need anything else, you will be the only one I deal with there! Thank you so much for not only helping me out Mrs. Jordan, but for treating me like family! You have a customer for life now!

Carpet One was great. We called them after having a broken pipe leak and cause water damage on our floors. They were able to schedule us right away and made it a priority to replace our flooring after such a mess. They were great to work with and showed up on time and completed the work quickly and beautifully! We love our new hardwood floors!

We recently renovated our kitchen and purchased the flooring from Carpet One. We had shopped many many places and Carpet one by far had the best service and probably the best selection. Friendly, helpful, stress free and competitive pricing. No hassle to take samples home to try and ordering was quick and simple. They co-ordinated the delivery to work with our schedule. The floor looks amazing!

We would like to express our deepest gratitude for your assistance in resolving an issue which we were having with the grout in our tile. After the initial install we were having a problem with the grout and you sent the installers here to correct the problem. As time passed the problem reappeared and just got worse. The grout continued to pop out of the joints to the extent that it was showing the thin set in many areas. We visited your office and showed you pictures of the issue. Tim visited our home to inspect the tile and grout for himself and concluded the batch of grout was defective because of the extent of the issue. Tim, to our utter amazement, authorized the complete removal and re-grout of our floor which covered five (5) rooms. Shortly afterwards Tim and Dave arrived to do a back breaking job of moving furniture in order to remove and re-grout each room. They did all this cheerfully and without cost. Your employees should be commended for going above and beyond our wildest expectations. Thank you for standing behind your product. It is indeed rare in these times for companies to back their work. I will wholeheartedly recommend your company and will give you my future business without any reservation. Paul and Linda Schombs New Port Richey, FL

I wanted to upgrade my kitchen floor, but I had only a vague idea of what I wanted and the colour I wanted. The day my sister and I walked in to Carpet One, we were met by a very down-to-earth and pleasant lady by the name of Cheryl. Her main concern was that I purchased exactly what I wanted, not just to make a store sale. She was patience personified. Any time I called or emailed, she got back to me immediately. We roughed out the type of flooring and colouration fairly quickly, and narrowed my selection down to three different kinds of flooring. Since I was having my kitchen cupboards re-finished, we had to wait several days until I could get a sample of the cupboard finish. Cheryl did not pester me once during the waiting process. She knew I was anxious to get the choice made. When we finally made my selection, it turned out to be a fourth option entirely, thanks to her flexibility and desire to help me get the flooring I would most enjoy. Even though the flooring had to be ordered in, Cheryl kept in touch about any scheduling changes. The installation was completed neatly, accurately and swiftly. I would not hesitate to refer this company to relatives or friends that wish to replace flooring or install new flooring. Accurate helpful and friendly approachable staff. Quick and neat installation. And the choice of flooring products and colours was remarkable.

This is the 3rd time Homeworks has laid carpet in our home. Again the product & service has been excellent.