Carolina Carports and Metal BuildingsReviews of carolinacarportsinc.com

We ordered in May. They said it looked like it would be late June. Then it went to July. Then actually got scheduled in August. Canceled the first date that was on a Monday. Rescheduled for the Thursday of same week. I took off work Thursday. They don't show up. I have to call her and she says "oh I was just about to call you, their truck broke down and they will be there first thing in the morning". So now I have to miss another day of work on Friday. Again, I have to call and she says that they still had another job to finish and that they should be there in the afternoon. She calls later in the day and asks if they were there yet and obviously they were not and she says that they should be there anytime and that was the last I heard from her on Friday and of course, no show. Sat morning comes and I call and leave a message and she calls back and says that they didn't pack the right materials and went back Friday. During this conversation on Sat I obviously wasn't happy. I repeated what I thought she had said as far as rescheduling and that it would now be the end of September. She interjects and corrects me by saying "you see, you were too busy talking over me and that's not what I said. I said that it would be the first of September". Well here it is the middle of October and the lady I talked last says that they are booked through October 25 and I'm not on the schedule. So October isn't going to happen and if the pattern continues it would probably be a pretty safe bet that it won't happen in November either. I have a brand new $50,000 5th wheel sitting in the elements when I ordered in May. Their customer service and company are a joke. They are liars and rude. They cancel and cancel. Worst yet, didn't show up. Don't let them use Covid as an excuse. I have a camper in a campsite with many carports from "Carolina Carports" and they have been doing this for many, many years. Loong before Covid. It's crazy how many of them have the same stories as me. Owner of campground is older and set in his ways. Unfortunately won't let another company install. We ordered ours in May and it's now mid October and still nothing. Others in the campground said I would be lucky to get it in by winter and now it turns out they were correct. This company is a joke. Save yourself the frustrations and go somewhere else.

Terrible communication. Take your money and don’t care. Been waiting 4 months for a simple carport. was told 6-8 weeks when ordered. lies to get your money..

Deserve 0 stars! Terrible experience took 3.5 months and 4 different appointments ( they called me 4 different times to schedule appointments and then cancelled last minute) to get my carport installed... Act like your money is no good... 3.5 months and $3200??? These numbers do not add up!

Do not do business with this company been waiting 9 weeks for my carport told everyone my drop dead date to be installed was sept1 2020 they can't even tell me when I'm scheduled nothing but a headache Save your time go with someone else terribly organized company no organization and no care for there customers

16 weeks later, I'm sitting here after a reschedule and no one has called or anything. The incompetence is utterly amazing,I would not recommend this company to ANYONE looking to get a metal building.

I ordered a carport from Carolina carports, it took them almost 60 days to come install it. When they did, the installer said they forgot to load some of the material but if I let them install the material they had with them that day that they would be back the following week to finish it . I said ok. It’s been 5 weeks and no one has come to finish the job. When I call all I get is a runaround. Looks like we are headed to court. PLEASE stay away from this company, it is nothing but a rip off. Order from someone else

With the exception of one rescheduled appointment (which I was not happy with) Garcia Installations showed up and knocked it out. If your looking for a super air tight building for winters in Alaska then this is not for you. You will have air gaps, yes the doors are cheap but honestly for the money I spent I could not have done a stick build shell for the same amount. Did I know what I was buying? Yes Am I pleased with the over all transaction? Yes. Install Crew did a great job.

We had our metal building installed in November of 2019 and the roof has leaked ever since. They have sent repair crew on three different occasions after waiting for months to fix the leaks and they still aren't fixed. I've asked for the roof to be replaced and they said they would not. Their latest crew advised us to request a new roof. After three attempts you think they would want to remedy the situation. I also learned they have multiple complaints through the BBB. Additionally, they are a foreign owned company. I wished I would have done my homework and went with an American Corporation but my dealer did not let me know it was Carolina Carports who manufactured my building. I now have to seek legal action to get a new roof. Very unhappy!!!!