Franklin C.
DAMAGED NECKLACE .. hummingbird beak, broken on necklaceReceived package earlier than shipping…
Received package earlier than shipping date projection. I believe the package needs more padding on it. Shipping envelope. It is still in Christmas wrapping paper that I put it in awaiting for the recipient to open. It. Will keep you posted on condition inside. There were some scars on the outside of the manila envelope shipping package not sure if interior is damaged.
Response from Carla JewelryJan 1, 2026
Hello Franklin Chute, Thank you for your feedback and for taking the time to share your experience. We appreciate your support and are glad to hear that you had a positive encounter with us. Please be assured that we are committed to providing high-quality products and excellent customer service. Your satisfaction is very important to us. If you have any specific concerns or suggestions, please reach out to our customer service team with your order number so we can assist you further. Best regards, Team




