Carla JewelryReviews of carla-jewelry.com

4.0706 reviews
Jewelry & Watches

Carla Jewelry

About Carla Jewelry

Every piece of jewelry begins not just with an idea, but with intention - a commitment to craftsmanship, meaning, and timeless design. It’s a journey that starts with raw materials and a vision, shaped slowly by hand into something deeply personal.

Carla Jewelry (carla-jewelry.com) has 706 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: carla-jewelry.com
Website: carla-jewelry.com
Category: Jewelry & Watches
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 79% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Carla Jewelry reviews

706 approved reviews, newest moderated first

kris S.
Oct 26, 2026
The earrings i ordered were so…
The earrings i ordered were so beautiful in person.
June M.
Oct 25, 2026
Purchased 2 necklaces of gold cat with…
Purchased 2 necklaces of gold cat with owner. Only wore ut twice and the cat and owner became divided, the cat fell off of the necklace so not very impressed. Would not buy again.
Ms Helen K.
Oct 25, 2026
Beautiful
I saw this just after my beautiful dog had to be put to sleep and the two-tone colour was very attractive. Communication was good and delivery not too long given that it had to come from USA. It is a beautiful piece of jewellery.
Response from Carla JewelryOct 25, 2026
Hello Ms Helen Kitchen, Thank you for your wonderful feedback! We're delighted to hear that you had a positive experience with us. At our company, we are dedicated to ensuring that every order is handled with care and professionalism. Your satisfaction is our top priority. If you have any further questions or need assistance, please feel free to reach out to our customer service team with your order details so we can help you. Best regards, The Team
PATRICIA D.
Oct 25, 2026
Beautiful earrings received in a…
Beautiful earrings received in a timely manner
Response from Carla JewelryOct 25, 2026
Hello, Thank you for your positive review! We are thrilled to hear that you had a great experience with us. At our company, we are dedicated to ensuring that every aspect of your order is handled with care and professionalism. If you have any further questions or need assistance, please reach out to our customer service team with your order details so we can assist you further. Best regards, The Team
Glynn W.
Oct 25, 2026
The jewellery was lovely..
The jewellery was lovely.. However the Necklace was twisted, impossible to undo the knot in it. Asked for a replacement Necklace. Still not received a reply! Glynn Walsh.
Response from Carla JewelryOct 25, 2026
Hello, Thank you for your positive feedback! We are thrilled to hear that you had a great experience with us. Please be assured that we are dedicated to providing quality service and products to all our customers. If you have any further questions or concerns, please reach out to our customer service team with your order details so we can assist you further. Best regards, The Team
Richard L.
Oct 25, 2026
Do not buy from this company
Do not buy from this company. They are not what the say they are and the products are of poor quality. Some items were faulty but it is difficult to contact the company.
Response from Carla JewelryOct 25, 2026
Hello Richard, We are very sorry to hear about your experience and understand how frustrating this must be for you. Your feedback is important to us, and we take any concerns regarding our service very seriously. Please be assured that we are committed to ensuring a positive experience for all our customers. We would appreciate the opportunity to resolve this matter for you—please contact our customer service team with your order details so we can assist you further. Best regards, Team
Dylan E.
Oct 25, 2026
A Crafty Scam
This business is a typical drop shipping scam. A hummingbird necklace I ordered for £27 turned out to be cheap, mass produced plastic which I retrospectively found on ebay from other suppliers for a couple of quid. It's not even worth that. Despite claiming a no hassle returns policy they only offer a portion of your money back and that's after extensive, time consuming emails quoting trading legislation. Everything about their marketing is fake, as is most likely the so-called closing down sale for retirement. The website gives a US address and includes AI pictures purporting to show an artisan "cottage craft" industry. The reality is the goods come from a third party supplier on a Chinese trading estate - and I have that in writing!
Response from Carla JewelryOct 25, 2026
Hello Dylan, We are very sorry to hear about your experience and understand how frustrating this must be for you. Your feedback is important to us, and we take such matters seriously as we strive to provide the best service possible. Please be assured that we carefully process every order and are committed to resolving any issues that arise. We would be happy to look into this personally—please contact our customer service team with your order number so we can assist you further. Best regards, The Team
Robyn P.
Oct 25, 2026
Have not received my order.
Have not received my order. Ordered 6.9.26. O/N CJ142572 I have sent a number of emails and received a reply saying don’t worry 2.10.26. It is now 25.10.26 and still no jewellery. Very disappointed. Robyn Parker
Response from Carla JewelryOct 25, 2026
Hello, We are very sorry to hear about your experience and understand your frustration. It’s disappointing when expectations are not met, and we sincerely apologize for any inconvenience this has caused you. Please be assured that our company is committed to ensuring customer satisfaction and thoroughly processes every order to meet our quality standards. We would appreciate the opportunity to resolve this matter for you. Please contact our customer service team with your order details so we can assist you further. Best regards, The Team

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Beautiful

Beautiful earrings received in a…

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Do not buy from this company

A Crafty Scam

Have not received my order.

About Carla Jewelry

About these reviews

More in Jewelry & Watches

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Carla Jewelry reviews

The earrings i ordered were so…

Purchased 2 necklaces of gold cat with…

Beautiful

Beautiful earrings received in a…

The jewellery was lovely..

Do not buy from this company

A Crafty Scam

Have not received my order.