Paul C.
Return policy is poor
Return policy is poor. Unwilling to give a full refund. I know this company is supposedly closing, but I wouldn’t purchase anything from them again.
Response from Carla JewelryFeb 28, 2026
Hello Paul Clark, We are very sorry to hear about your experience and understand your frustration. Your feedback is important to us, and we regret that we did not meet your expectations this time. Please be assured that we take every concern seriously and are committed to resolving any issues promptly. We would appreciate it if you could reach out to our customer service team with your order details so we can assist you further. Thank you for your understanding, The Team




