CarePatrol Franchise SystemsReviews of carepatrol.com

Jonathan is a patient, caring presence who knows a lot about senior living and care options in the Raleigh/Durham/Chapel Hill area. He and Reba always listened carefully and followed up with me regularly. I highly recommend this service as a source of support and knowledge to ease the stress of finding the right care.

Ron was so very helpful with the entire process. He gave us options within our guidelines and made sure we had all of our questions answered. He has followed up to see how everyone is doing. We will definitely recommend this to others as an option for them to help with the process. I am so thankful for the time it has saved us trying to weed through all the options and information.

A friend informed me about CarePatrol, and I would highly recommend them. Eric Sailor in the NEOhio location is highly experienced, extremely knowledgeable and responsive. As caregivers to a parent with dementia, we were already stressed and overwhelmed. Similar to a realtor, Eric did all the legwork in helping my family find the right assisted living home for mom. He identified several facilities (based on mom’s needs and what we wanted for mom—to be well taken care of) and arranged tours—of which he also attended. During the tours he also asked the facility questions that we otherwise may have not known or even forgot to ask because we were so overwhelmed. We already had so much on our plate and I found Eric’s assistance during the tours and throughout this entire journey to be of such great help and eased some of our stress. This was an extremely emotional journey and one of the hardest decisions to have to make for mom. He treated us and mom’s care with respect, compassion and empathy. When mom was admitted to the hospital, she was deemed unsafe at home and needed immediate placement in an assisted living facility, Eric was instrumental in making that happen—even when the hospital kept changing mom’s post-hospital care and discharge date on us. We were emotionally depleted, overwhelmed and stressed. I really felt that Eric had my family’s back and through his swift and diligent efforts, got mom into the AL facility of our choice. Our family couldn’t have done this without Eric’s help. Thank you, Eric!

They helped me identify quality memory care facilities in my chosen area. I might not have been aware of the one I ultimately chose for my wife if they had not called it to my attention. Lisa Richardson was very attentive to my requests in arranging tours and in gathering information for me.

Care Patrol was recommended by Mollie a social worker at Ignite Medical Resort. Michelle Schaefer and Lisa Richardson went above and beyond finding a memory care facility for my Mom.

This is the second time we've used Care Patrol and are very pleased with the results. They provide a tremendous service to families during an extremely emotional and difficult time. I have referred many friends to Care Patrol and will continue to do so.

They made a complicated situation almost seamless. They are experts in senor living transitions.

Amazing Team! Were very responsive and they were able to help me with my mom's placement in a facility that was just right. They explored all options and were able to coordinate tours and get the information I needed for my family and I to make a well informed decision about placement.