CarePatrol Franchise SystemsReviews of carepatrol.com

Todd and Dina at CarePatrol were very helpful and supportive in helping our family locate a facility that could provide appropriate care for our mom when were informed she would not be able to return to her previous home as expected. Todd and Dina listened carefully during our calls and located a home for her that appears to meet all of our needs. She just moved in a few days ago but it feels like we're in the right place!

I am pleased I chose Morning Star. I know Bev is getting good care. A number of staff have reached out to me. I have already voiced my only frustration. It has been over medications being d/c'd and my not being notified. I have communicated verbally and in writing about Bev's medications and needs. eg .He has a significant problem with some toes that require a special cream in order to avoid significant problems walking. I don't know if this is being done. I have expressed a desire to be notified of significant med changes(I,e.) Rivastigmine and reasons. It may have been initiated by only the doctor, but I was told it was both the nurse and the doctor wanted to d/c it. I had some input I would have appreciated sharing. It took me a number of calls to get the information I needed to re-order meds. It was only then I learned his Rivastigmine had been discontinued. One other med was d/c'd but I do understand that one, because of the hx of that original order.

Paula was very knowledgeable and very helpful in setting up visits. I appreciate everything she did to help me with my decision.

Sara was very helpful - second time i have used her to find parents a place.

Theresa at CarePatrol was very very helpful in finding a place for my husband. We were in a time crunch, so she quickly found a couple of places to review. The only downside to this is I haven’t had any follow up communication from her since. It would have been nice if she had called to see how things were working out for him at the place we selected.

Todd was very responsive and informative. We appreciate the help.

Cass did an excellent job at educating us through the process of finding a home for our Dad! Thank you!

We so appreciated the support of our CarePatrol Guide. While we only worked with him for a few days, he listened carefully to our family's hopes and desires for our loved one. His connections also helped speed the placement process along. In a few months we will need his help again and look forward to working with him again.