CarePatrol can assist you and your family in finding quality, top rated Assisted Living, Independent Living, Memory Care, Nursing Homes and In Home Care.
CarePatrol Franchise Systems (carepatrol.com) has 4,126 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Also known as
carepatrol.com
Website
carepatrol.com
Category
Therapy & Senior Health
Location
Troy, Michigan
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 1% of reviews.
Latest
Most recent review: September 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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The service I received was prompt and efficient. Mark went out of his way to ensure I had the options available to me. His help was greatly appreciated.
Response from CarePatrol Franchise SystemsMay 5, 2018
Mark loves what he does and it shows. Thank you for your feedback. Chuck Bongiovanni, Founder & President CarePatrol
TO
Tom
Kristi was extremely helpful in…
Kristi was extremely helpful in identifying the type of care my mother needed and choosing which facilities would hopefully be the best choice. She brought us an understanding of the stages that the elderly go through and how to help us cope with that.
Response from CarePatrol Franchise SystemsMay 5, 2018
We are very proud to have Kristi helping our CarePateol clients. Thank you for your feedback. Chuck Bongiovanni, Founder & President CarePatrol
CL
Clayton
We were in a time crunch to find an ALF…
We were in a time crunch to find an ALF for my mother, CarePatrol came through in a big way. Jerry helped move furniture with his personal vehicle and trailer just to help. Can't ask for much more than that. Thanks
Response from CarePatrol Franchise SystemsMay 5, 2018
Our Sarasota team is one of a kind. Thank you for your feedback. Chuck Bongiovanni, Founder & President CarePatrol
CH
Charlotte
Thank you Ken for helping me find a…
Thank you Ken for helping me find a place for my mom where we both felt it would be a good fit.
Response from CarePatrol Franchise SystemsMay 5, 2018
Ken has such a pleasant demeanor I am glad we were able to help you and your family. Thank you for your feedback. Chuck Bongiovanni, Founder & President CarePatrol
AN
Ann
The help that we received from Barbara…
The help that we received from Barbara with Care Patrol was invaluable. We had only a couple days to find a suitable assisted living home for my aunt and Barbara knew her stuff. She showed us the places that would best fit our needs and within a few days she was moved in and getting the care she needs. Thank you Care Patrol and Barbara for making an overwhelming situation a lot easier to navigate.
Response from CarePatrol Franchise SystemsMay 5, 2018
Barbara is a miracle worker and very dedicated. Thank you for your feedback. Chuck Bongiovanni, Founder & President CarePatrol
LW
LW
Care Patrol is amazing!
Care Patrol was absolutely amazing with helping my family. We had to move our mother from Florida to Virginia. Our representative (Angela W.) in Florida was so nice, patient, comforting, and helpful with recommendations. She got us in touch with a realtor and social worker in FL, and representatives for assisted living in Virginia.
We moved our mother to Virginia, and the CarePatrol worker here (Christina E.) in VA was SO great! She helped us with assisted living, came with us for the tours, helped with financial stuff, and walked us through different things we needed to do with moving our mother up here. There was so much to do, and everything was overwhelming. Christina was calm, patient, nice, knowledgeable, responded to my emails and phone calls quickly, and such a tremendous help. She even contacted me, to make sure all was OK, once our mother moved into assisted living.
I was so lost on where to start with helping our mother. The guidance CarePatrol gave us from beginning to end was incredibly appreciated and excellent. I am so thankful for CarePatrol, and the wonderful team they have!
Response from CarePatrol Franchise SystemsMay 5, 2018
TEAMWork is something we pride ourselves in. I am glad we could help. Thank you for your feedback. Chuck Bongiovanni, Founder & President CarePatrol
DE
Demetri
I received positive feedback from the…
I received positive feedback from the owners of the assisted living places I visited about Paula Sotir. They sang her praises.
Response from CarePatrol Franchise SystemsMay 5, 2018
I am not sure if Paula is a good singer, but I am very happy that you trusted us with your search. Thank you for your feedback. Chuck Bongiovanni, Founder & President CarePatrol
NI
Nico
Simple, quick, and high quality service!
Jenn was a godsend. Without her we would have been lost and likely still searching for a place our mother could live comfortably. Now, after only a couple short weeks, we can rest assured that she is well cared for.
Response from CarePatrol Franchise SystemsMay 5, 2018
Jenn is one of our newer owners, but she is a pro. Thank you for your feedback. Chuck Bongiovanni, Founder & President CarePatrol