Nancy K.
Excellent, Efficient, and Effective. 5 stars!
My sister and I both live out of state from our parents. When it came time last summer to find an alternate living arrangement for our mom, we did not know where to start. And our dad was too overwhelmed with daily caregiving to help. We contacted Care Patrol, a FREE service which works sort of like a real estate agent. Our Advisor helped us narrow down the list of facilities because he already knew enough about each one to know if it met our initial screening criteria. Then he contacted the facilities for us (so we did not get endless follow up marketing calls or emails!) and he set up appointments for tours. Then he drove and accompanied us to the tours and helped us navigate the issues and ask our questions, etc. with the facility staff members. He helped us talk through our impressions afterward and offered invaluable input for us to consider. We were able to efficiently visit all the facilities under consideration in just a couple of days, which we never could have accomplished by ourselves. Once we made the decision, he was also able to recommend furniture stores and even movers to assist with the physical task of setting up our mom’s new room. While no facility is perfect of course, we have ultimately been extremely pleased and satisfied with our choice. For those who are or will be considering moving your LO into memory care or assisted living, we would highly recommend contacting Care Patrol! Working with someone who is already so familiar and connected with each facility was so very helpful. It eliminated almost all of the research phase for us, which would have been time-consuming and overwhelming. We had a great experience with Care Patrol!