CarePatrol can assist you and your family in finding quality, top rated Assisted Living, Independent Living, Memory Care, Nursing Homes and In Home Care.
CarePatrol Franchise Systems (carepatrol.com) has 4,126 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Also known as
carepatrol.com
Website
carepatrol.com
Category
Therapy & Senior Health
Location
Troy, Michigan
Listed on Five Star Index
2026
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The company replied to 1% of reviews.
Latest
Most recent review: September 2026.
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My Care Patrol representative was extremely helpful and caring, and made a difficult time in our family a little easier. I’m very grateful for all of her help, and would highly recommend Care Patrol to anyone.
GE
Georgia
CarePatrol is a life saver. An absolute blessing. Could not have made it through without their expertise!
I cannot imagine navigating the process of finding an appropriate place for my mom without CarePatrol! Absolutely, I could not have done it without our representative. I can't shout her praises loud enough.
Unlike that "other" company which just grabs your name and does a shotgun spatter of your information (whether accurate or not) to places they have commission contracts with, CarePatrol actually gets to know you. They have a genuine interest in the person you are caring for and their particular needs. They learn about your family and your priorities so they can help you find the right place to fit your lifestyle, personality and preferences. Then they provide customized suggestions which meet your family’s individual needs and can give the level of care that is required. The service is 100% personalized and it is done QUICKLY – at least it was in our case. (And it didn’t cost us a thing!!!)
Our CarePatrol representative provided not only recommendations to facilities which could meet our necessary level of care, she also sent me the inspection/violation records for each place, provided and explained the levels of licensing for each, shared the histories and reputations of each facility, and accompanied me on inspections and tours which she orchestrated & scheduled, despite the intervening holidays. Given her medical background and extensive experience in this (to me) uncharted environment, she knew exactly what questions to ask, and was familiar with the staff at each location. Her knowledge and experience was invaluable. I cannot imagine trying to do this on my own.
On top of all that, and despite me contacting CarePatrol out of the blue one weekend – during the holidays! - following my mother's sudden stroke, she made herself IMMEDIATELY available, supplied appropriate recommendations, and met with me anytime & anywhere we could get in. I have never known a company or a person to provide such a phenomenal level of personal care and service. She was my guardian angel throughout this process . . . and tolerated my endless questions = double angel points. THANK YOU!!!
If you are in search of a place to care for a loved one, please don't try to do it yourself. And please don't rely on any other company which does not provide customized placement recommendations based upon your particular needs. We are eternally grateful to CarePatrol and the lovely woman who led us through this complicated process.
Count this customer as 1000% satisfied.
PM
Peg M.
Bruce Lopes is a life saver
Bruce Lopes is a life saver! His expertise in the field is evident. My mother and sister were placed and they are very happy. I highly recommend Bruce above any service out there. I am forever grateful. Thank you! Peg M. 4-3-2020
FO
Frankie O.
Great team here
Great team here. Moved my mom from the south of the state to the north of the state. Had one Care Patrol contact the other and they found a great place for her.
TA
Tammy
Very helpful
Very helpful. A great experience for a challenging time.
JI
Jim
Care Patrol is a valuable resource
Amy Feter was our lead person and she was excellent. She took a genuine interest in our case and actively pursued a viable solution. I could not have asked for more. I would highly recommend her to anyone.
KR
Karen R.
So glad I found Lori Vrcan with…
So glad I found Lori Vrcan with CarePatrol. My elderly parents were involved in a serious car accident and after a month in the hospital and three weeks in a skilled nursing facility I was faced with finding an assisted living facility for them to continue to recover. Not knowing where to turn, I found Lori and she did it all, along with holding my hand and heart the whole way. She was able to locate a facility very close to my home and even if we cannot visit them because of Covid-19, I feel comfort in knowing they are close by and I can get to them quickly if I had too. Thank you so much Lori!
JA
Jami and C.
Thank you Sandy
My wife and I found ourselves trying to navigating Skilled Nursing Facility, Medicare coverage issues, and a very confused father trying to recover from a broken hip at 96 years of age. My wife's father lives in Youngstown, OH by himself while we are in Atlanta. Our scenario was further complicated by COVID-19 pandemic restricting our ability to research and locate a place for her father to get the care he needs. We learned about care patrol and Sandy thru our attorney. He told us to work with Sandy first before we made any decisions. WOW!! What great advice that was. From the moment we contacted Sandy, she was already visiting her father and helping us get to the real care needs and found assisted living options almost immediately. Since COVID-19 was shutting down everything, she also helped us get the tours we needed and how to negotiate with the facilities and we were able to place her father. Sandy made an almost impossible situation better than we could have done in the best of circumstances. Thank you so much Sandy.