CarePatrol Franchise SystemsReviews of carepatrol.com

My sister, Frances Palicki fell and broke her wrist on 2/1/20 and was rushed to Nazareth Hospital in Philadelphia. She had pins inserted and a cast placed on 2/3 and came home on 2/4. It was apparent that she could not live alone and take care of herself any longer. The social service staff there put me in touch with Care Patrol. Just 4 days later on 2/8 Herules Bothma made a personal visit (on a Saturday !!) to do an intake interview with both Fran and I to assess the needs of my sister and discuss the finances. Just 5 days later, Hercules found a potential care facility, Paradisr Manor in Hatfield PA that was an ideal fit for her in a ll ways. Hercuels accompanied me on the visit with the owner. Just 4 days later on 2/17, my sister visited the facility and just 2 days later blame a resident. Just 11 days to find her a facility that fulfilled all her needs: to keep her safe, 3 meals per day, taking care of her medication and personal care needs and have her in a place with others so as not to be alone. She could NOT live alone any longer and we found an ideal place for her to live a better life. ALL DUE TO GOD AND HERCULES. BLESS HIM AND HIS FAMILY AND THE CARE PROJECT TEAM AS WELL.

Judi at CarePatrol San Diego did a great job helping my family in a difficult situation.

In November of 2019, our father passed away after a battle with cancer, and my brother and I picked up the responsibility of caring for our mother and her affairs. Our Mom is a stroke victim, and as a result of the stroke, she has paralysis on the right side of her body and lost her ability to communicate by speaking. Up until our father’s cancer got the best of him, he was the primary caregiver for our Mom. My brother and I tried our best to care for our Mom for five months after dad’s passing, between ourselves and using Home Healthcare Services. We soon came to realize that it was financially unpractical and that our mother needed more definitive care. Neither one of us had any idea how to proceed in finding her the proper assisted living facility to care for her needs, and the more we researched, the more overwhelming it became. After consulting with the attorney that we used for our father’s estate planning, we learned of Mary Ann Pickell of CarePatrol of the Lehigh Valley. From the initial consultation to the placement of our mother, Mary Ann, assured us that we would not be alone in the process and that we would find the right care for Mom together. Ultimately, Mary Ann went above and beyond to find the proper facility for Mom while keeping my family well informed and grounded during the process. Before our father became ill, we never thought about how difficult it would be to have to place a parent in an assisted living facility nor how confusing and stressful the process is. Mary Ann’s knowledge of the healthcare industry, empathy, compassion, and resources makes her a professional in her field. We highly recommend her services. Looking back, I don’t think we could have done it without her.

Our situation involved a couple in the neighborhood. He is approaching 90. She is 85 and blind. They live in Florida and have three children. 2 in California and 1 in Arizona. They say they talk with the children weekly. They live in a 3-bedroom house. Both have fallen multiple times. He recently had an accident and give up his car. Concerned neighbors have encourage them to move into assisted living without success. The answer always was we can't afford it. A group of neighbors are called upon frequently for assistance. Most of us leave in April to return North. Upon her last release from the hospital with fractured ribs from a fall, I approached the case manager and got the information about David Wilkins from carepatrol. However the husband had made it very clear that they were not moving! A few days later I received a panicked call from the wife. She was truly hysterical. They had talked to their children who told them that they could not help them by taking them in and that would not be coming. She kept sobbing, "nobody wants us". At that point I made a call to Mr. Wilkins. Within three hours he was at the house. He was very calm with them as he took their information. Within days, information was gathered and the application was completed for veterans assistance. The issues with their well overdrawn reverse mortgage was addressed. Mr. Wilkins also found them housing. Added pressure to move quickly came from the covid-19 virus and the fact that I left early to return to Ohio. In less than a month they were placed in an assisted living facility. Mr. Wilkins was available to answer every question. He handled things caringly and professionally. I would definitely recommend him to assist anyone. Although I am back in Ohio, I understand he is still getting phone calls from this couple even though they have been safely placed in a place that they like. I know it is a huge change for them and they are blessed to have him.

Emily provided great comfort and guidance at a time we were desperate for help. She had almost all the answers and got the ones she didn't within hours. She helped us through a very difficult time and we are very grateful for her services. We would highly recommend Care Patrol to others.

Used CarePatrol twice; very positive experience both times. Would strongly recommend.

We have been coping with my dad's memory impairment for the past decade. My siblings and I live in Phoenix, Milwaukee and Minneapolis. We all live in different towns, full-time careers and families of our own. "Elder care" is a constant source of challenge, stress and frustration. As a former nurse and lifetime care giver, letting go and asking for help are not things my mom does easily. My mom was introduced to CarePatrol through our local Community Center, Creekside. My prayers were answered by Cari Waller. She has a special place in heaven. She was very patient and never gave up on my parents until my dad was safe. She still checks on my mom to see how she is navigating being alone. I started working with CarePatrol 3 years ago when Cari called to learn more about the family relations. My parents kept "waiting" for the right time and I could not get them to move forward with any planning. Resources are finite and she focused on families that WOULD make decisions while my parents kept stalling. Cari kept in touch and checked in to see how things were progressing. She helped me find an elder law attorney to navigate all the legal and financial considerations intertwined with placement. I cannot imagine how people do it under duress as a result of a crisis brought on by lack of planning. Cari assisted us with helping my mom cope, adjusting to change, exploring respite, tours of facilities, understanding services, informing us of what critical financial and legal decisions were needed, placement and moving of my dad. Most people would have walked away. Dad went to a memory care unit last month. I have no idea how we would have managed through COVID with my dad at home. There are many families that wait for the "right time" and catastrophe spurs them into action. Thanks to Cari, they are both safe. There are still several family decisions to make for mom, the house and what comes next. However, with her guidance my family is in a better place. Don't wait for the right time. It never comes. I can honestly say we would have never got it done without you. Thank you CarePatrol and Cari Waller!

I am very satisfied with the help, suggestions and follow up that I received. They genuinely seem to care and want to help.