CarePatrol can assist you and your family in finding quality, top rated Assisted Living, Independent Living, Memory Care, Nursing Homes and In Home Care.
CarePatrol Franchise Systems (carepatrol.com) has 4,126 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Also known as
carepatrol.com
Website
carepatrol.com
Category
Therapy & Senior Health
Location
Troy, Michigan
Listed on Five Star Index
2026
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The company replied to 1% of reviews.
Latest
Most recent review: September 2026.
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Nicole was proactive, very helpful and timely in her responses. She provided great customer service and always followed up with answers to questions we had. Care Patrol is a very good resource. It's always good to know what options are out there so that you can be prepared.
SA
Sarah
My experience with CarePatrol was very…
My experience with CarePatrol was very positive. The help I received was invaluable, and saved me many hours of time. It was also accurate. The person I worked with was courteous and helpful. She responded to any messages I left quickly, and answered all my questions thoroughly. I also appreciated the way that she called several times to follow up and make sure my father was doing well. I would definitely recommend CarePatrol to anyone needing a similar service.
SU
Suzanne
Contacting Care Patrol was the best decision I could have made!!
In my recent search to place my mother in a memory care facility, in an urgent situation, I was recommended to contact Care Patrol for help to find placement. I was fortunate enough to work with Kristen from Care Patrol, and she was my saving grace! She helped bring calm to my chaos, and talked me off the edge many times through the process. She was extremely thorough, she helped me reach out to the care facility, talked to mom's doctor's office to help push the paperwork through faster, and so many other things that were such a huge help to me. And today, I have mom situated in a memory care facility that I trust, and I could not be happier with the results. I would highly recommend Care Patrol to anyone that just doesn't know where to start on this extremely confusing and emotional journey - or even to someone that has a start on the process, but just needs a coach to help push things along. Invaluable service, and I can't say enough about Kristen and her skills and knowledge. She loves her job, and it shows!!
DA
David
Mel and Ken were the key drivers of our…
Mel and Ken were the key drivers of our placement process. We are very thankful for their input and effort.
SH
Shana
They had my mother placed in less than…
They had my mother placed in less than an hour! The home they found seems to be phenomenal. I could have asked for better help?
SU
Susan
Petra was a life saver for our family
Petra was a life saver for our family. She is professional, kind and understanding. She knew where to go for what we needed. She is also a wonderful and timely communicator.
She has made my Dad's transition much easier for our family.
Thank you so much.
KE
Ken
Great experience.
Great experience.
JO
Joyce
Judy and Julie are my guardian Angels
Judy and Julie are my guardian Angels. They both helped me over a year with getting my Dad into Memory Care. This was not an easy task as Covid 19 hit and things were at a dormant stage as Everything stood still.
I thank them both for listening to what was going on and the steps they guided me through the process, so when it came to the point of no return with my Dads health they made things happen when it was most needed.
Thank you Judy and Julie for your kind words and support during a emotional time of unknown.
You are both my Guardian Angels,
Joyce Fusco