CarePatrol Franchise SystemsReviews of carepatrol.com

Navigating the open waters of senior care is no easy task. I don't believe anyone really understands it until they are in the midst of the unknown. It isn't easy obviously but without the skills of someone that knows the ins and outs and truly cares as if it was a member of their own family it would be a very dark journey. Ruthie and Dawn are always there no matter what and give 110% all the time. Just how they conduct themselves. I think that speaks volumes about their character and compassion. Would highly recommend the help and skills that Care Patrol has in these difficult times. My experience with Ruthie and Dawn was amazing

Mary Ellen Gilbert was such a gift to us! My sister and I were confused and overwhelmed by the choices we needed to make for our parents. She made the process easy. A true, caring professional, I enthusiastically recommend Mary Ellen!

Julie was terrific! Thank you.

Can't speak highly enough of this group. They were responsive to all our questions and concerns. No matter the time, they were always their for us. We truly felt we had a partner helping us navigate some very difficult decisions. Super group.

I cannot tell you how much I appreciate Victoria’s help. She had every answer at her fingertips. Extremely helpful and I felt in good hands with her help. For families looking for a place for their love ones - you are vulnerable and so are your love ones. Victoria took all the hesitation and vulnerability away. Made the process and decision making easy. Thank you, Victoria. I will recommend her to all my friends looking for placement of their love ones. You can use me as a reference.

Jane NIchols was a true godsend to my mother and assisting us with the transition! She has gone above and beyond to satisfy my mother, the move and made the transition very smooth. giving the personal attention to my mom made the move from a 3 bedroom home (she had been for 42 years, and had collected a number of expensive items) very nice. Jane had several unit recommendations, which gave us an idea of the options available. This was time saving and very informative, as I was remote through FaceTIme. The move team could've been a little more communicative, as they packed up the computer several days before the move which made it tough for my mother to get information needed for the move, as well as not being able to receive and send emails about the move. The moving team was very good the first day, although the second day was quite opposite. It seemed as if they just wanted the move to be over and were in a rush to get in and out. Not what I expected, and do to this, we had a number of items that were left in the home which could've been moved on day two! The facility (being new) was very nice. I was told that my mother would have her own router and secure internet connection, and this was not true. They share a WiFi connection with everyone in the building, which brought another problem to the move... My mother's system was cabled, therefore I was not prepared to connect her items to a WiFi (IE: security cameras, iPhone, Computer, etc.) I could've been prepared better if I had known this! In addition, I do not like a shared WiFi connection, as she conducts banking and other financial activities on her system.

Lori and her team at CarePatrol are beyond amazing! Lori knows how to get things done and her attention to detail and her follow up is extraordinary. The world would be a better place with more people like Lori! Thank you for all you have done for our family.

My experience with Anthony Black was very professional. He took care of all of my needs for assisted living. In the future, he may be able to help me get into independent living. I do not know for sure, however, I would recommend him for anyone else that needs help in finding a new place to live.