CarePatrol can assist you and your family in finding quality, top rated Assisted Living, Independent Living, Memory Care, Nursing Homes and In Home Care.
CarePatrol Franchise Systems (carepatrol.com) has 4,126 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Also known as
carepatrol.com
Website
carepatrol.com
Category
Therapy & Senior Health
Location
Troy, Michigan
Listed on Five Star Index
2026
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The company replied to 1% of reviews.
Latest
Most recent review: September 2026.
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Ruthie and Dawn are great, They are knowledgeable in resources and have a keen ability to assess individual needs. They provided my family and I with the resources we needed to make the best decisions during a very stressful time.
CH
Cheryl
Excellent Assistance and Advocacy!
Pamela Sanderson was efficient, friendly, and a major help in choosing an appropriate placement for my mom. I recommend her wholeheartedly!!
CA
Carolyn
Compassionate, knowledgeable, responsive
I was referred to Aletha Stewart at CarePatrol by a hospital social worker for placement of a family member in assisted living. Aletha was very good to work with: compassionate, knowledgeable about facilities in the location we needed, and very responsive.
LO
Lori
Todd was extremely helpful in finding…
Todd was extremely helpful in finding the right place for my parents. He was genuine, caring and efficient. His vast knowledge and calm demeanor made the process go smoothly. Thank you Todd and Care Patrol! 😀
JA
Jayne
Received valuable help when we really needed it!
We had just 10 days to find a place for Mother and move her. She had been in rehab at the hospital and based on therapists’ advice, it was decided she would require more care than we could provide at home. Aletha Stewart educated us on the types of facilities available/their level of care, took my mother’s financial situation into consideration and narrowed down our choices. She helped us ask the right questions at each facility and we were able to move forward quickly. It’s been a sad, difficult and stressful time, but made easier with Aletha’s guidance.
KP
Kat P.
Endings Matter
"Endings matter, not just for the person but, perhaps even more, for the ones left behind."- Atul Gawande
When my mother's hospital stay took a turn for the worst, my sister and I were given ONE DAY to find a hospice for mom. Anthony Black sat us down and went through all of our options, including letting us know what we had to worry about as far as costs, and what hospice normally handles. He had a few hospice residential homes in his back pocket, and made us appointments to see them right away. Amazing!
The first home we toured was absolutely perfect! He had a great rapport with the owner of the home, who really made us feel at ease. Anthony made us feel the same way. An east-coaster too, I felt like he was my brother, who just happened to know a little (ok, a lot) more than we. We chatted over coffee, and made a viable game plan...to be executed in ONE DAY!
Although mom survived one day in the hospice home, she was comfortable and cared for. She was allowed to see us, which was a blessing, since COVID prohibited us from seeing her in the hospital. Anthony came into our lives so that we could talk to mom one last time. To see her and tell her that everything was ok.
Thank you, Anthony. You're truly the best.
JO
John
Great & Timely Service
CarePatrol was fantastic. Aletha provided us with great options catered to my mom’s care needs and made herself available on short notice to learn about and tour facilities and helped pick the best place for mom. Aletha helped make a stressful time less stressful by sharing her experience and with her dedicated service.
DE
Deb
Great customer service
Great customer service, follow up and help with any questions we had