Meka O.
Generous customer service they are…
Generous customer service they are always ready to help
CareLinx connects families with safe, reliable and affordable in-home caregivers for seniors. Get family quality care for up to 50% less than traditional agencies.With more than 100,000 caregivers nationwide, CareLinx will help you find the right caregiver for your family so you can breathe easy. Dedicated Care Advisors will help you match, interview, and hire the best caregiver. Our real-time messaging and personalized Care Plan helps you see what’s happening at home, even when you’re away.The right caregiver is like family. We’re here to help you find that person.
CareLinx (carelinx.com) has 1,419 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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1,419 approved reviews, newest moderated first
Meka O.
Generous customer service they are always ready to help
Brandee B.
So far so good can’t complain. A lot of paperwork in the beginning but once you get an assignment you sort of hit the ground running. I just like picking my own days, hours and pay!!!
Grace
CareLinx is a wonderful platform with great customer service. The only reason I give four instead of five stars is that I get multiple calls and texts about the same job sometimes and that I don’t hear back from jobs that don’t work out and don’t know why. It would be helpful to get a text that the client fell through or went with someone else so I’m not waiting to hear back. Also the mobile app leaves much to be desired and is quite slow even on my new iPhone. Otherwise EVERYONE I’ve interacted with is SO pleasant and good at their jobs! Very impressed.
Zinovy N.
Very professional organization that is so needed it in this country!! God bless the people at all levels in Carelinx!!
Laroya S.
No communication been trying to be scheduled for weeks now
Response from CareLinxAug 29, 2022
Hi Laroya, thank you very much for taking the time to leave a review. Your feedback is incredibly valuable to us. Our records indicate that Our team spoke with you recently to verify that at this time your preferred shifts are unfortunately unavailable, however we have provided alternate options on schedules, and facilities that are open. Should you wish to accept please let us know. We will advise you right away once your preferred shifts become available. Please message us at [email protected] for any further assistance.
Rajj
CareLinx didn’t provide days I was looking for. Without work for week. Manager to busy find work nearby SNF places. Just overall not good company to work for.
Lladybuggs
Too many problems getting paid. They claim that their app is so wonderful and easy to use and has great benefit of being paid DAILY. Well it would be awesome and true if there was really someone maintaining the app and programs. Every single day I have to complain about not being able to clock in which means I won't be able to submit a timesheet which means I won't get paid. Every single day. So I'm really getting paid bi weekly because it's RARE that anyone gets back to me and even if they did it would only be to tell me they're sorry and they already submitted a follow up ...
Response from CareLinxAug 19, 2022
Hi Jeanette, Thank you very much for taking the time to write to us. Your feedback is incredibly valuable to us. We have been reaching out to you to address your concerns regarding the clocking in and out function. Regarding the hours submitted for payment, according to our record your last timesheet hours mismatched from what the facility authorized and will need to be resubmitted. Once resubmitted it will be processed. Please note, at times due to heavy verification it takes a bit longer timeframe than usual. Our goal is to complete processing within 48 hours. Please message us at [email protected] so that we may assist you.
Rajwant K.
I get good hours and good pay as well while working through them(Care-Linx )Flexible schedule & Nice staff