Kimberly C.
Professionalism
Not enough supports for the caregiver or holidays nor overtime pay contracts with the clients! Care advisors/coordinators don’t return calls, or messages. So unprofessional! Clients don’t know their rolls or responsibilities and Caregivers don’t have enough support when needed.
Response from CareLinxJun 13, 2023
Hi Kimberly, thank you very much for taking the time to leave a review. Your feedback is incredibly valuable to us. There is a team on staff called the "The Caregiver Experience Team" (855-231-4728) that you can direct general support questions to Mon-Fri regarding your CareLinx account and another team that can assist you should you have any questions about payments/invoices/tax support by way of the Payment Operations Team (888-680-4107). I hope this helps, please reach out for any questions.


