REGINA M.
The app is very user friendly
The app is very user friendly. I like that I can make my own schedule. Quick payments.
CareLinx connects families with safe, reliable and affordable in-home caregivers for seniors. Get family quality care for up to 50% less than traditional agencies.With more than 100,000 caregivers nationwide, CareLinx will help you find the right caregiver for your family so you can breathe easy. Dedicated Care Advisors will help you match, interview, and hire the best caregiver. Our real-time messaging and personalized Care Plan helps you see what’s happening at home, even when you’re away.The right caregiver is like family. We’re here to help you find that person.
CareLinx (carelinx.com) has 1,419 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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1,419 approved reviews, newest moderated first
REGINA M.
The app is very user friendly. I like that I can make my own schedule. Quick payments.
Gloria W.
The company is doing well by sending me text message saying that they have clients if I want to look into it
KIM B.
I had an issue reaching one client and asked for help from Carelinx, I never received any response or help with making contacting with the client and it end with their time expiring and no contact ever made.
Response from CareLinxSep 5, 2023
Hello Kim, thank you for taking the time to provide your feedback in this review. We apologize for the timing on the interactions regarding the client you had mentioned. Upon review of your account I do see that you were in consistent communication with our Fulfillment Team and Care Advisors regarding multiple families/clients. For some families/clients, the hours renew monthly; when you are hired onto their account you have the autonomy to work with the family on a schedule that fits both parties needs and utilizes the available hours for that month. Please note: if you can not reach the assigned Care Advisor for a particular family/client, you are welcome to call into our mainline where one of our available Care Advisors will be happy to assist: (844) 344-5374. We also have a Caregiver Support line with colleagues ready to assist in your questions or concerns: 8552314728.
Raquel B.
What a great experience with CareLinx! I’ve never been so blessed with this opportunity, I can’t wait to fill my schedule up!
Helsa P.
Really good about finding you clients. Everyone has been so nice. No bad customer service at all. Just not enough full time hours available. I'm very grateful for CareLinx and will recommend them to friends
Carol K.
Great concept
Patricia M.
The process to sign up with the company was a bit lengthy. However, since I’ve been on staff my checks are paid in a timely manner. All of the staff that I’ve had conversations have been professional and helpful.
Brenda S.
The company worked well with providing a Care help.