CareLinx connects families with safe, reliable and affordable in-home caregivers for seniors. Get family quality care for up to 50% less than traditional agencies.With more than 100,000 caregivers nationwide, CareLinx will help you find the right caregiver for your family so you can breathe easy. Dedicated Care Advisors will help you match, interview, and hire the best caregiver. Our real-time messaging and personalized Care Plan helps you see what’s happening at home, even when you’re away.The right caregiver is like family. We’re here to help you find that person.
CareLinx (carelinx.com) has 1,419 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Hospital & Emergency · IRVINE, California
Excellent
Hospital & Emergency · San Clemente, California
Excellent
Hospital & Emergency · Anaheim, California
Excellent
Hospital & Emergency · San Francisco, California
Excellent
1,419 approved reviews, newest moderated first
Elizabeth K.
A.J. at Carelinx customer service was amazing! 5 STARS! I had called, emailed, and left messages all week with no help. AJ was able to answer all my questions and fix my account problem professionally and promptly. He was invested in making sure issues were all met. Thank you A.J. for your excellence in customer service! I want you to know we acknowledge your hard work and appreciate it more than you know.
Natasha Christina T.
My daughter is very helpful, caring and understanding. I wouldn't change my caregiver for the world.
Cynthia W.
First of all it’s hard to get someone on the line. Once you do they are Very nice and informative .
Theresa H.
Regretfully, I am still waiting to speak to The Carelinx navigator. I have placed a couple calls and a text and I’ve already spoken to someone else who told me that I would be getting a call and I am still waiting to set my mom up. I have started part of the process and entered all the information I thought is necessary! I’m very disappointed that I’m still in the waiting stage to start the process to find a caregiver for my mother! I was very happy with my last interaction with obtaining care for my father who has now passed. In due time, I shall be reaching out to other company To provide a caregiver for my mother if I don’t receive a call soon!
Response from CareLinxNov 27, 2024
Hello Theresa, Thank you for your patience, and I truly apologize for the inconvenience you're experiencing. Upon review of your account, I want to inform you that we have made multiple attempts to reach out to you on 11/7, 11/12, and 11/13. Unfortunately, we were unable to leave a voicemail as there wasn’t an option to do so, so we followed up with text messages instead. Please note that we are fully committed to assisting you, and I will personally ensure that someone from our team reaches out to you again to move forward with setting up the caregiver for your mother. Please expect a call in the next 1-2 business days, and once again, thank you for your understanding.
annette H.
Great communication.
Karri Jean Z.
CareLinx does a good job at many things but their communication with regards to explaining how payroll and how the orientation process works could be better.
Yenny C Bernal Q.
Estoy Agradecida por la Oportunidad de Pertenecer a esta Familia y trabajar con Ustedes
Pamela E.
Like working for the company.