The CareGiver Partnership Reviews | Read Customer Reviews of caregiverpartnership.com

The CareGiver Partnership Reviews | Read Customer Reviews of caregiverpartnership.com

The CareGiver Partnership reviews

86 approved reviews, newest moderated first

Renita K.
Sep 26, 2015
The CareGiver Partnership Customer Experience
I have been dealing with your company on behalf of my Mom for a few years now and the customer reps have been wonderful. My Mom is up there in age and has changed her mind on the type of briefs and time of shipments so many times. But the reps have worked with me and done whatever they possibly could to accommodate my Mom. Thank you to all that have work so hard and made it a wonderful experience!
Response from The CareGiver PartnershipSep 29, 2015
Dear Renita, Thank you for your comments. We are truely here to help, and we appreciate your affirmation that our services have been helpful. When using our optional NRO (Never Run Out) delivery service, we understand how needs change and are always happy to adjust timing and products. We're a phone call or email away. We appreciate and value you. Lynn Wilson (Founder)
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James S.
Sep 24, 2015
Excellent service
I had called and talked with a very nice and knowledgeable lady, Cammy. She was very helpful and understanding. She made some suggestions for products to try and I was very happy with some of them, so ordered a quantity.
Response from The CareGiver PartnershipSep 25, 2015
James, We value your feedback. I'm pleased Cammy was able to help make recommendations. Our knowledgeable product specialists are here to help. The "Try before you Buy" samples are helpful for our customers, for a small handling fee, you can try samples and not waste money on packages/cases of products that don't work for you. We appreciate your business. Thank you. Lynn Wilson, Founder
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Jerry S.
Sep 22, 2015
Just Like Clockwork
I ordered my supplies online, did the cashier thing and checked out. Two days later (actually 1½ days) my supplies were at my and it came in two shipments. Wonderful ! !
Response from The CareGiver PartnershipSep 24, 2015
Jerry, We appreciate your feedback. Often times orders are sent from 2 different warehouses due to different inventories in each warehouse. Because we do ship from many warehouses throughout the country, orders are often received with days. We are pleased you are happy with our service. Lynn Wilson, Founder
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Sandra H.
Sep 18, 2015
Great Service From Care Giver Partnership
Every order I've placed by telephone or on-line has been promptly and correctly filled in a very timely manner.. I'm extremely pleased with their service.
Response from The CareGiver PartnershipSep 22, 2015
Sandra, Thank you for completing our survey. Because we have over 43 warehouses throughout the country, our delivery is usually within 2 - 5 business days, however, some customers see next day delivery. We appreciate your business! Lynn Wilson, Founder
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Caroline B.
Sep 8, 2015
Simply the best!
I am so glad I discovered and tried this company; the web site is complete and easy to order from - shipping is so quick - prices are reasonable. I highly recommend The CareGiver Partnership and always will!
Response from The CareGiver PartnershipSep 15, 2015
Dear Caroline, We appreciate your taking the time to provide feedback. Our quick delivery is usually within 2 - 5 business days, however, some customers see next day delivery. We strive to make sure we're providing service that meets or exceed your expectations. We value and appreciate your business. Lynn Wilson, Founder
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MARION R. L.
Sep 5, 2015
HAPPY WITH GOOD SERVICE AND GOOD PRODUCT
BEING A HOMEBOUND SENIOR CITIZEN, IT IS SO EASY TO DEAL WITH A COMPANY THAT MEETS MY NEEDS.
Response from The CareGiver PartnershipSep 9, 2015
Dear Marion, Thank you for taking the time to provide your feedback. We appreciate your business. Easy reordering by phone or online. On the phone, just give us your name, and we pull up your order history and help with a current order. If it is a repeat order or something new. Our knowledgeable product specialist are here to help. We recognize that you can't afford to run out of your much needed supplies. That's why we deliver from a network of 43 warehouses across the U.S. so that 80% of our deliveries occur within 1 to 3 business days. Lynn Wilson, Founder
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Ray B.
Aug 30, 2015
Excellent service
Excellent selection and service!
Response from The CareGiver PartnershipSep 3, 2015
Dear Ray, Thank you Ray. We have multiple quality brands to choose from in many styles. Fast delivery usually within 2 - 5 business days. We appreciate your business. Lynn Wilson (Founder)
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Kimberly S.
Aug 29, 2015
Extremely Easy
The CareGiver Partnership site was extremely easy to use and determine my needs. Offering samples was a great way to test, in the privacy of your home, what works best for you. The only thing I would change is to increase the samplus from 2 of each to maybe 5 of each. Otherwise I would definitely recommend this company to others!
Response from The CareGiver PartnershipSep 3, 2015
Dear Kimberly, Thank you for your feedback. We agree, samples are a great way to test products, also saving you money by not buying products that aren't fitting or absorbent enough for your needs. Samples are only $3.49 per set (to cover handling and shipping costs). In most cases we found 2 (underwear or briefs) or 4 pads, seemed to be a sufficient sample. We're here Monday-Friday 9am-4pm (Central Standard Time) if you need help in selecting samples. Our knowledgeable Product Specialist are always willing to help. Or email us at [email protected]. Lynn Wilson (Founder)
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