The CareGiver Partnership Reviews | Read Customer Reviews of caregiverpartnership.com

The CareGiver Partnership Reviews | Read Customer Reviews of caregiverpartnership.com

The CareGiver Partnership reviews

86 approved reviews, newest moderated first

William E.
Nov 28, 2015
Adult briefs
I have been using Prevail briefs for some time now following a surgery. Caregiver does an excellent job of making sure that my supplies arrive in a timely fashion. They have been easy to deal with and have a wide range of options; they sent me samples so that I could use what worked best.
Response from The CareGiver PartnershipNov 30, 2015
Dear William, That's why we're here, to help. We're happy you found us to be valuable. Free shipping on products over $50, Never Run Out (NRO) optional delivery service which ensures you'll never run out of needed supplies. Besides saving an extra 5%, you can cancel, delay or change your delivery with no penalties. Via email we let you know in advance before your NRO order ships. That way you have time to count supplies, see if you need product sooner ...or later. Thank you for taking the time to review us. Your comments are appreciated. Lynn Wilson, Founder
Report
Sheila R.
Nov 27, 2015
dependable
customer service reps are both friendly and efficient. service is very dependable and product is most effective. thank you!!
Response from The CareGiver PartnershipNov 30, 2015
Dear Sheila, Thank you for taking the time to share your feelings. We enjoy speaking with you whenever you call. Easy reordering by phone or online. On the phone, just give us your name, and we pull up your order history and help with a current order. If it is a repeat order or something new. Our knowledgeable product specialist are here to help. We recognize that you can't afford to run out of your much needed supplies. That's why we deliver from a network of 43 warehouses across the U.S. so that 80% of our deliveries occur within 1 to 3 business days. Lynn Wilson, Founder
Report
Shelley
Nov 27, 2015
Fast delivery
Very happy with the prompt delivery of samples I ordered.
Response from The CareGiver PartnershipNov 27, 2015
Dear Shelley, Samples are a super way of finding a product that works for you without investing in a case of something that does not fit your needs. We do offer samples of many of our products. Should you have any questions about your order we are available by phone M-F between 9 and 4 CST. Thank you for taking the time share your experience Lynn Wilson, Founder
Report
Mary R.
Nov 24, 2015
Customer service goes above and beyound
Even with Automatic payment complications we always get our order. Always willing to work with us and truly care that we get our products.
Response from The CareGiver PartnershipNov 27, 2015
Dear Mary, Thank you for your feedback. Personalized service is definitely our #1 priority. We are happy we can help with all you do caring for your mother. Lynn Wilson, Founder
Report
Elizabeth R.
Nov 22, 2015
Excellent service always
I've had to make many phone calls to add to our orders and they have always been helpful and curtious. Our orders always arrive promptly through the mail. We are very pleased with their service and sales.
Response from The CareGiver PartnershipNov 27, 2015
Dear Elizabeth, You have been a customer since 2006! We are so appreciative of your business! It has been a great pleasure working with you all these years. It is always easy to make adjustments or additions to your order given enough notice. Wishing you all the best during the holidays. Lynn Wilson, Founder
Report
Angelina D.
Nov 20, 2015
Wonderful customer service!!!
The folks at The Caregiver Partnership are great..They are extremely knowledgeable and always so helpful. I can't' think of ever going anyplace else!! They really care!!!
Response from The CareGiver PartnershipNov 27, 2015
Dear Angelina, We greatly appreciate your business. One of our main focuses is our customer service. We want to be sure you are getting exactly what you need. Thank you for taking the time to respond to the survey. Lynn Wilson, Founder
Report
Joe S.
Nov 19, 2015
Great company ultra responsive
The website makes ordering fast and easy using historical data.
Response from The CareGiver PartnershipNov 27, 2015
Dear Joe, We appreciate your input. We have multiple quality brands to choose from in many styles. Fast delivery usually within 2 - 5 business days. We appreciate your business. Lynn Wilson, Founder
Report
Susan V.
Nov 18, 2015
Easy procedure on-line purchasing and prompt shipment and delivery.
Your website was very easy to use and your processing of my order was so fast that my mother was shocked when she received the package only two days after order confirmation. There was a minor incident with the order that was resolved by email on the very same day. You offer a wide variety of products and I will be using your services to purchase products for my mother in the very near future. I am happy to recommend The CareGiver to everyone. Thank you for your great service.
Response from The CareGiver PartnershipNov 23, 2015
Dear Susan, Thank you for taking the time share your experience. We ship from over 40 warehouses across the U.S. so we're almost always instock. Delivery is very prompt, within 2 - 5 business days, some even see delivery next day. I'm glad we were able to resolve the incident quickly as well. We look forward serving you in the near future. Lynn Wilson (Founder)
Report