Aaron C.
Paid $800 for the resume service that…
Paid $800 for the resume service that was to include a master resume, LinkedIn revamp and a targeted resume. I had to email multiple times to get the LindedIn revamp and also email multiple times for the targeted resume. I got responses for the LinkedIn and she did the revamp but I never got a response for the targeted resume. The targeted resume is what I really wanted but she never got back to me after multiple attempts.
Response from Career ConfidenceNov 3, 2025
Aaron, thank you for taking the time to share your feedback — and you’re absolutely right to expect better communication and follow-through. I sincerely apologize that your experience didn’t meet the level of service we’re known for. At that time, I was managing more projects than I should have, and I take full responsibility for the delay. Since then, I’ve expanded my team and strengthened internal systems to ensure every client receives consistent communication and timely delivery. I truly appreciate your honesty, it helped me recognize where we needed to grow.