CareCreditReviews of carecredit.com

This company ruined my credit score by cancelling my card due to inactivity. They did not notify me that they would close it or were going to close it due to inactivity they just closed it! They did nothing to rectify the damage the did to my score, they just offered me a new application, that would be based of my new score, lol. I will never do business with a corporation with no regard to the customer and ethics! So I won't be using Synchrony Bank credit cards anymore and I will definitely never apply for a Care Credit card ever again.

This company rips you off. If you pay off your balance, you still have to pay 2 more payments to be done. Crazy! They won’t credit you that last interest either. 2 payments of interest after you pay off the balance?! So it goes like this I was told. You pay off your balance, then the next month the interest that accrued you will get a bill for and you have to then pay that balance off. But wait! You’re not done yet! You then have to call them at the first day of the next billing cycle so you can again pay the interest of that interest! They won’t let you pay it off! They won’t prorate it, they want to rip you off. And that’s what they do. Don’t get an account with this company unless you enjoy being ripped off, again and again. Crazy rip off crooks!

Five years later they get a one due no courtesy information before closing my account. Was an issue with our bank not paying them through wife’s account. So instead of e-mailing or phone call or text they closed the account. Thanks care Credit for not letting me know there was an issue. By the way you have been paid through my Bank Account as of this morning and I’ll keep a check to see if the last payment from my wife’s account goes through , if not I’ll pay you through mine. Sad!!!!!!!!

This is a horrible company. I got a card with a certain limit to cover dental expenses. I had all my upper teeth ripped out and I paid for the extraction. Then CareCredit took away all my available balance. I had no teeth and no way to purchase the denture. CareCredit couldn’t give me a reason why. My credit score went up! Absolutely evil to take away someone’s credit in the middle of medical procedures.

Robin, a female representative for care credit, on a recorded line said they were going to waive the $20.13 interest fees they charged me 7 days after paying off the full $2545.67 balance. Then said “once you pay you can call back in 24 hours for the $0 balance statement”. I challenged the statement as she had just told me she was gonna waive the fee so when should I expect the account to say zero like it was when I paid off the full amount. That’s when she changed her story again on a recorded line and said that the charge was valid and therefore they were not gonna waive it. She spoke with a “supervisor” then stated she was going to waive the fees, And then changed her story. Now I know it’s only $20.13 but my argument is the principle. I’ve had creditors like American Express, Capital One, and Chase bank waive fees after payoffs because the benefit of them getting all their money and having a happy customer is not worth the $20.13. However, in the eyes of synchrony bank and CareCredit, they don’t care about their customer satisfaction. They only care about taking your money because that suits them so I urge you to not fall into the same gimmick that I did. I am completely unhappy with the customer service of Robin and completely unhappy with this company’s inability to help their customers for satisfaction it seems all they care about is bleeding their customers dry for every cent they can with “fees” following payoff. Clearly $2545.67 was not enough money for them, they greedily want more. This company is crooked and I highly encourage everyone to stay away if you don’t people like Robin will take you for every cent you have/that they can get away with.

This financial institution is HORRIBLE. They just randomly do credit reviews and if anything looks not up to par they start reducing your credit limit. I will be closing my account once I pay off my last small balance and will close my account t immediately. They are horrible and I have never seen a financial institution reduce someone’s credit limit like 2-3 times in 1 year that is so ridiculous. Plus not a lot of health institutions take Care Credit. I would give them a F for customer service and business practices

Their customer service is a bad joke. I tried calling the two numbers they provide, via chat also to nil. The rep on the chat does not have access to all the info in the account, is not able to receive any files, and the only solution was to provide me with phone numbers with prompts that do not have an option to my query or when I requested an agent I ended up being disconnected. No physical address, no email, it looks very clear that they want to take the customer money without taking care of any customer claim and/or problem. Is over two months of an order I placed for a reward and so far is no show and I am not able to get an agent to take care of it.

Do not use CareCredit they will screw you over I'm not going to put my whole story on here but I'm telling you do not believe a word they say and do not ever sign anything they give you get the tooth pulled. Or go somewhere else that has personal financing Don't ever go with these people.