CareCreditReviews of carecredit.com

I was able to pay over 24 months for vision correction surgery with no interest. Set auto payment, and forgot about it. Balance is now zero, and I can look to use the CareCredit card for Botox and pay that over time too.

Be very careful with this company. I was in the middle of a dental procedure (4 sessions). I had a $2200 credit limit. Out of nowhere I got letter from them saying my credit limit dropped to $850 even though I had already charged over $1400 to the Dentist. The whole bill came to over $2000 leaving me scrambling to find the rest of the money. I closed my account immediately and paid them off. I have never had a credit card company do that to me. I never missed a payment. I am not the kind to argue or complain, I just will never use them again.

Worst people ever to get credit with I needed to replace my hearing aids they said I was preapproved but when I did application they denied it. They couldn’t give we a start answer

If I could give them 0 stars I would. I used them in the past and they were great. Now they are greedy and charge interest from the second you use the card and even after you pay your account off in full. I would never use this card again-in fact I cancelled my account. I am so disappointed in their service and attitude. Pay with a credit car-get points and balance transfer if you can. Care Credit does not care and just hurts your credit.

I recently had to dispute a charge because a vet promised a service but did not provide it. Care Credit let the PROVIDER decide if they wanted to refund me or not. Of course, the provider would not refund me (they literally took $500 and didnt offer half the shit they said they would) and Care Credit did nothing. Whats the point of offering a "dispute" if you aren't going to make the decision as a company? Who the hell gives the provider the choice?? I've never EVER met a company that acts this way. What a joke when it comes to their dispute process. I will be paying my bill off and closing this joke of a card.

CareCredit is extremely disappointing and misleading. After my job shut down and my hours were cut, I reached out for basic help — just a temporary reduced payment. I’ve NEVER missed a payment and have always paid on time, yet they offered zero support. Instead, they reduced my credit limit from $5,000 to $3,000 without any warning. I only found out after checking my account. This happened right after I paid off $2,000, which feels completely unfair and deceptive. This company does not care about its customers. There is no flexibility, no understanding, and no effort to help people during real financial hardship. If you expect support from a company during tough times, don’t expect it here.

I have had CareCredit on two other occasions a few years ago and that went well. This time I see why they are rated so terribly low. My situation resulted from a situation between Care Credit and my bank from a payment I made online. The money was in the bank, but there was a discrepancy regarding a routing number (not my mistake) between the bank and CareCredit. However, they charged me a returned check fee of $30. I called and talked to 3 individuals and we came to the conclusion it was not my fault but a miscommunication between them and my bank because the payment was later credited to my account. However, Care Credit and Synchony Bank REFUSED to remove the $30 or credit my account for the $30. In all honesty, I now understand why their reviews are so low and negative. All I can say is "buyer beware." I do not have any faith in this company that they appreciate their customers and I will not do business with or recommend Synchrony Bank or Care Credit Credit.

Customer service did not even know what CVS was and asked me to spell it several times C.V.S. I was very surprised at their lack of knowledge. Thought I'd try asking about Walgreens and received the same response, "What is that? can you spell it again." I give up! Worse customer service ever!