Wally HealthReviews of carebywally.com

Really one of the best dental offices in Williamsburg. Great experience every time I visit. The staff is very friendly and welcoming and are highly experienced and professional.

Took my money and ran. They said they had a Boston office and made appointments twice and cancelled both appointments saying they had not opened yet. They have no customer service. Just AI. Don't joint his scam.

I had an appointment this morning which I checked in within the grace period, and proceeded to wait in the lobby to be seen - as there is no one on the actual floor from Wally to speak with. 12 minutes later someone came out to try and gaslight me and tell me I had missed the check in grace period. Of course I said, that is not true and proceeded to show the text confirmation I received after checking-in in time. I was then told that I was not in the waiting area, which of course I was, as I had only taken the elevator straight up to the We work floor where their "offices" are. Finally they offered to reschedule me to another day/time even though I was present in a timely manner for my appointment. All in all a horrible experience and worse customer service. I will not be renewing.

Amazing experience!

I had a very nice tech . No wait time

It’s really difficult to get an appointment and even when you do get one- they change it without warning. This is the third time they shuffled me and I can’t go! Also they give you these stupid grades but they don’t give you a post visit summary. Very frustrating!!!!

I had a very positive experience with my cleaning at Wally! All staff and especially my hygienist were patient polite and professional. Wally uses the absolute latest in high-tech equipment.

The overall experience was great. However, I was surprised to be hit with a $780 follow-up visit, given the amount of marketing dedicated to "no upsells" and "membership flat fee." I understand the reasoning behind the charge, and don't dispute it - was just taken aback a little.