Wally HealthReviews of carebywally.com

Quick and easy process. And the staff is great!

Thought this was a really good deal considering i don’t have health insurance. I went in and got the x-rays and 3D scan before my cleaning. When it got to the cleaning they said it was going to be an extra $510 for “root cleaning” and a cavity protection. I walked out not having any teeth cleaned because “they can’t do it unless I got all those additions”. I think this place is a total scam and not worth it.

After 2 years of membership, I noticed a decline in the quality of care and increase in additional fees and pressure for additional services. I wanted to cancel my membership after a technician cut my gums during a routine xray and scan, but Wally hides behind AI bots - and it is IMPOSSIBLE to speak to a human being. The subscription service is IMPOSSIBLE to cancel…

Got tired of a dentist nicking me for 120 bucks a pop every 3 months, plus extra for X-rays + 4%, so this Netflix-like system: flat rate per year for basic cleaning and X-rays, and unlimited trips sounded like a deal. Most of the action takes place via texts. Scheduling and the like. Then, the office is inside a WeWork space (Downtown Brooklyn). After a calendar sanfu getting the address wrong by 100, I settled in. No nurses or front-of-the-house staff. Just people working at tables, until I was led back to a cubicle. To chairs, separated by the screen. Intake included a full mouth scan (cool). The dress code was casual office, and the attitude was relaxed and helpful. Cleaning went quickly, but then we hit a miscommunication. I needed periodontal work (expected). Paid for it. (A bit cheaper.) Was told it wouldn't be here and I'd get a referral. It was actually that I needed to come back here and they would give me a referral only if their deep cleaning didn't work as well as expected, so I went a little nuts looking for a referral that wasn't coming. I just opened up the Wally app for help and saw my appointment. Today (5/13), I went for the perio work. Same place. Got the communication issue straightened out, and now, I get the flow better. It ain't a regular dentist's office. The terms are slight different from what I expected, but I've landed in Wally's world more fully. I expect the service to be good and run much more smoothly from now on.

Professional, kind, and thorough dental care.

Amazing experience. Thorough and professional.

I had such a wonderful experience at Wally Health. The technology they use is new and speeds up the process. The staff were all professional, friendly, caring and excellent. Can’t say enough good things about!!!

Truly wonderful experience. The staff members were personable. The process was fully explained and all questions answered. The directions to the location were very helpful and thorough. Well thought out experience. The dental technology was impressive and the cleaning experience felt like pressure washing for your teeth. Lol. I would highly recommend it.