Care.comReviews of care.com

Great app, easy to find clients, they let you discuss your price, your available time. I really love it

They've been charging $42/month on a Guest plan (which is supposed to be free, and they agree I have a Guest plan and that Guest plans are free), can't find charges when I call, won't give me a complaint/report/ticket number for my call to them, say they don't have any supervisors, and tried to get my personal banking info. I still haven't been able to talk to anyone who can look into it, so I'm currently out hundreds of dollars and they don't even know why. Stay far away.

SCAM Company that uses deceptive tactics to trap you into long term subscription. I took advantage of an offer of 3 months to find a dog sitter. Unbeknown to me they took another payment 3 months later and another 3 months after that, which I picked up on as a payment through PayPal I didn't recognise. They were difficult to contact and said to contact through the payment provider but their link on PayPal doesnt work. When I finally managed to contact Care.com they simply said they don't do refunds. It took 2 attempts to cancel my account, and had I not double checked, it would still be running for a subscription. They've told me I can still use the platform until the end of my 3 months- that I've paid for!!!!! However in the 9 months there were no applicants that were suitable and found a sitter on another site. Apparently any replies to their answers on here are fruitless. Care.com settled with the FTC for 8.5 million to their customers. Accusations were misleading information, failing to provide a simple way to cancel subscriptions, deceptive design practices to trap consumers in subscriptions snd dark practices to hinder users from cancelling. It appears that nothing has changed. AVOID.

Charged us for 3 months and we weren’t able to get one sitter booked. Then they flagged my account for disputing the last months charge with my bank after I tried to cancel my subscription and they didn’t and they wouldn’t refund my money. Absolutely a scam! $38.99 and they never secured us a sitter. We had used them in the past and paid like $60+ for the premium background checks and even that one time it was hard to secure a sitter so we ended up cancelling and tried it again like 10 months later

The best , thank you

Im having been able to meet amazing families through care.

This is a scam. You have to pay them before you even know if they have anybody in the right place or for a reasonable cost. And they are DISHONEST because they advertise their service as free, and they know you won't get any information without paying them. Now they want more information: My review is very clear: You advertise your service as free, but no information on the desired service is available unless you get paid. I don't see any room for a question or more information here.

The website was easy to navigate and I immediately was able to secure a cat sitter when I go on a trip.