R.u. A.
The associate was helpful and…
The associate was helpful and professional.
Response from Care.comJul 2, 2026
We're so glad to see this! Thank you for sharing!

Available in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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R.u. A.
The associate was helpful and professional.
Response from Care.comJul 2, 2026
We're so glad to see this! Thank you for sharing!
Karen P.
As a professional caregiver...I have used care.com for a few years. I've completed their surveys..given them feedback to no avail. I've tried to fix the distance I am willing to commute...informed them as well. I still get leads for 35 to 45 miles away. My limit is 25 miles. The platforms are hard to use and I'm very technically competent... I'd hazard to guess that those looking for eldercare find it even more difficult to navigate.
Response from Care.comJul 2, 2026
We apologize for your frustration. We're happy to say we are working on improving our method of calculating distance and this should be introduced soon. If we can assist with any concerns, please don't hesitate to contact us at [email protected] or at 888-498-1821. Please include Reference Number REV-027153 when you contact us. Thank you!
Sue Ann O.
In 2012 Is the first time I used care.com it is where I got my first family to work for 3years My second family I worked for 10 years. And I got about 5 other amazing family's I worked for weekends. Now 2026 I have lost my job. I decided to jump back on Care.com for Nanny/ Chef position and to God be the glory it has been 2 weeks and I am getting so many jobs. The amazing thing I love about Care.com is that you can contract the family's direct. Wth Nanny agencies you can't contract family's and it is more frustrating to get hired. Just wanted to take the time to say To CEO and all the staff at Care.com thanks million for being a wonderful source of help, & hope to millons like me and making life easier to find job.
Response from Care.comJul 1, 2026
We are thrilled to see this! Thank you so much for sharing!
Eleanor K.
The cleaning lady is very personable and cleans very thoroughly! She speaks only Spanish, however her husband accompanies her and also helps clean and has an app on his phone that translates between English and Spanish so we can communicate.
Response from Care.comJul 1, 2026
We're really happy to hear you've had a good experience!
Shelley R.
I have connected with really great families. Sometimes it is hard to adjust specifics on the app.
Response from Care.comJul 1, 2026
We're glad you have been successful using the app! If you need assistance, please don't hesitate to contact us at [email protected] and we will be happy to assist. Please include Reference Number REV-027150 when you contact us. Thank you!
Georgia C.
After applying for Care.com I have found a wonderful housekeeper named Jana. Although she has only been here once, she cleaned my house thoroughly! Although this site isn’t free, it finds what you need!
Response from Care.comJul 1, 2026
Thank you so much for letting us know you found a great housecleaner! We love seeing this!
Elizabeth
Care.com has consistently been there for me in helping me to find good families to work for. I hope that the families I have worked for have been as happy as I have been being hired by them.
Response from Care.comJun 30, 2026
Thank you for letting us know you're having a good experience with our service! We're so happy to hear it!
Maria A.
I hired someone who is absolutely fabulous and really gave me hope and was sweet.
Response from Care.comJun 30, 2026
Thank you for letting us know that you found such a good caregiver!