Care.comReviews of care.com

I signed up for Care.com last year for a 1-month subscription only and not to renew it. One year later, I got a credit card charge for $108 for an annual subscription that I never signed up for. I chatted with customer service and although the charge was yesterday and I haven't logged into my account in over a year, they REFUSED to refund my $108. Furthermore, when I log into my account, the option to delete my credit card info is greyed out and I can't remove it. This is a HORRIBLE experience. Do NOT use them. I do NOT TRUST THEM!

Worked for a woman who’s children used this company to find a live-in care giver for their mom…. What a nightmare. The person they hired scammed this family horribly. After a short time the caregiver moved her daughter into the house without the family being aware. When the poor woman passed away definitely because of elder abuse the family realized there was debt amounting to 20.000.00 that the caregiver incurred Be very cautious using this company.

Begin augustus heb ik mijn abonnement geannuleerd, eind augustus is er toch nog geld van m'n rekening afgenomen. Care.com geeft niet thuis en Paypal geeft me geen gelijk. Blijf weg van care.com lieve mensen, er zijn genoeg andere sites waar ze oppassers enzo zoeken. Ik zou graag van Care.com willen weten waarom er weken nadat ik m'n abonnement heb geannuleerd toch nog geld wordt afgenomen.

We had a caregiver cancel 2 hours prior to when she was supposed to arrive. Care.com did not help in finding a replacement. I would never recommend this service.

Please do not use this site. it is a scam! They make money from both people looking for jobs and for people looking to hire someone. Look at all the lawsuits filed against them. They claim that they check their sitters but it is only in the county the sitter lives In. You usually find this out after you are out of the non refundable auto renewal membership. So if that person committed a crime in the neighboring county you couldn’t know. if you pay to do a background check [$300]. They tell you they can not guarantee how long it would take. Also most of the people they show you do not respond since they are probably no longer active and are not required to update their profile. Report them to the FEDERAL TRADE COMMISSION.

This is the worst website I've ever witnessed or paid for a service on. ITS TOTAL BULL. the site is a scam, and the people who are applying for the Jobs are the most worthless people anyone has ever met. Its the worst website I've ever witnessed or taken apart of in my life. DO YOUSELF A FAVOR AND DO NOT PAY MONEY TO THIS SITE. AND DO NOT USE IT.

This company is basically fraudulent. I tried to get into my account to cancel the subscription but it was using an old email that I had no access to. I had no way to get through to them because all of the service emails would go to the old email. When I would log in to my proper email address's account, it would say that I have no subscription, but if I tried to use the old email address account, it wouldn't let me change my email address b/c the right one was "in use." And after all these GAMES, they do not issue refunds even for prorate future service. Everyone tries to cancel because the service is such junk, and that's why they don't offer refunds because everyone would cancel!!

I wish I would have done some research before paying $70 for 3 months :( after contacting about 15 potential sitters on this site , no one was available. One person replied and didn’t want to chat over the phone or in person and then they just stopped messaging me. In the end I wasn’t able to find anyone. So I paid for nothing. I don’t think this site is legit. If there isn’t already a class action suit against this site I think there should definitely be one. This place is making so much money from people.