Callie H.
Consumer Beware
Be careful when dealing with this website. The services they offer are real; however, in order to access most of them, you have to sign up for a premium account. This is fine at first and they do say that this is a subscription service that will auto renew at a time interval of your choosing. What is problematic is that they do not notify you right before the next auto-renewal, which is a common practice for subscription services as well as just good customer service. They will continue to charge without notifying you until you cancel.
Response from Care.comApr 14, 2022
We appreciate your feedback. I'm sorry to hear you feel our subscription service is dishonest. Our service is by subscription so members have the convenience of using their premium benefits whenever they need them. However, they can always cancel through their account or by reaching out to our Member Care team at any time. Our Member Care team can be reached via the Contact Us link in our Help Center found at help.care.com or through our Facebook Messenger. If you'd like to discuss further please reach out to us and include Reference Number REV-000854.