Care.comReviews of care.com

Response from Care.comDec 7, 2023

Thank you for your feedback, Carmie. We're sorry to hear that you haven't had a positive experience with our platform. We'd be happy to assist you with any questions or concerns you might have. You can anytime reach out to us through our Help Center contact us link at help.care.com or via Facebook Messenger. Please include Reference Number REV-018503 in your response. Thank you.

Response from Care.comDec 18, 2023

Hi Kevin, I'm so sorry to hear that you were not aware that our memberships auto renew until cancelled. This information is included on every upgrade page, as well as our billing confirmation and Terms of Use. If you'd like to discuss further, please reach out to us through the contact us link at help.care.com or through Facebook messenger. Please include Reference Number REV-018488 when you message.

Response from Care.comDec 18, 2023

I'm sorry to hear that you didn't have a positive experience with the site. For assistance, please reach out via our Help Center contact us link at help.care.com or Facebook Messenger. Include Reference Number REV-018478 when you message.

Response from Care.comDec 18, 2023

Hi Amy, So sorry to hear you didn't have any luck with our service. If you'd like us to take a look at your account and see where we can help, please each out to us through our Help Center contact us link at help.care.com or via Facebook messenger. Please include Reference Number REV-018475 in your response.

Response from Care.comDec 8, 2023

Thank you for your feedback, Saj. You can anytime reach out to us through our contact us link at help.care.com, via email or via Facebook Messenger. Please include Reference Number REV-018474 in your response. We have a very experienced Customer Service department that is more than happy to assist with any questions or concerns you may have. Thank you.

Response from Care.comDec 18, 2023

Hi Kyle, We'd be happy to assist you. Premium members or members who have a current booking can always live chat with us through the Contact Us button found at help.care.com as well as reach out to us via our phone number listed on your credit card statement. You can also reach out to us through our Facebook Messenger. Please include Reference Number REV-018472 with your message.

Response from Care.comDec 18, 2023

Hi Leah, I'm sorry to hear that you didn't have a positive experience with the site. For assistance, please reach out via our Help Center contact us link at help.care.com or Facebook Messenger. Include Reference Number REV-018436 when you message.

Response from Care.comDec 4, 2023

Thank you for your feedback, Adam. We're so sorry that your experience made you think our site is not legitimate. We can assure you that we've had many happy members make great connections using our service. If you have questions regarding your billing history or if you'd like us to take a look at your account and see if we can offer any tips to help your search, please reach out to us through the contact us link at help.care.com or through Facebook Messenger. Please include Reference Number REV-018428 when you message. Thank you.