Shenelle L.
I haven’t been able to find a family to…
I haven’t been able to find a family to serve. I’m not sure if it’s the platform or such however I wouldn’t be a good option until I’m able to serve.

Available in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Shenelle L.
I haven’t been able to find a family to serve. I’m not sure if it’s the platform or such however I wouldn’t be a good option until I’m able to serve.
F W.
Oplichters Nul reactie na het versturen van verschillende berichten. Klopt niks van de profielen die ze aanbieden.
Response from Care.comMar 22, 2024
Thank you for your feedback. We're so sorry to hear that your search hasn’t gone as well as you’d hoped. If you'd like us to take a look at your account and see if we can offer any tips to help your search, please reach out to us through our contact us link at help.care.com or via Facebook Messenger. Please include Reference Number REV-020619 in your response. We can assure you that we've had many happy members make great connections using our service. Thank you.
Patricia G.
Answered my questions.
Response from Care.comMar 21, 2024
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
Alex von B.
They let you post a job for free. Then after people have applied to the job, they tell you that you have to buy a subscription to read their applications and reply to their messages. They make the applicants pay, too. The applicants literally are paying to apply to jobs posted by people who can't read their applications or reply to them. Scam on both job posters and applicants.
Jennifer I.
The app crashes when I try to add other services. I'd like to add housekeeping, pet care and errands. But any services I click crash. I've talk with customer service. I was told to un/reinstall the app. This didn't change the problem. So now I have a number to talk to tech support. We'll see what happens then.
AvK
Kreeg een reactie van een dame die geschikt zou kunnen zijn. Vervolgens kan je niet reageren op haar bericht zonder je account te upgraden naar een premium account. Hiervoor moet je betalen. Omdat een vergoeding in ruil voor een goede hulp mij redelijk lijkt heb ik dit gedaan. Ik heb de dame een berichtje teruggestuurd en toen bleef het stil. Vervolgens dit aan de organisatie gemeld en toen bleef het wederom stil. Mijn geld kwijt, geen huishoudelijke hulp gevonden en geen reactie van de organisatie zelf. Lijkt dus oplichterij.
Response from Care.comMar 19, 2024
Thank you for your feedback. We're sorry your search hasn’t gone as well as you’d hoped. We've sent you an email in hopes that it provides the assistance you need. Should you have any additional questions or concerns, please don't hesitate to reach out to us via the contact us link at help.care.com, via Facebook Messenger or via email. You can find all our contact information on our Homepage. Thank you.
Janie M.
Theresa was wonderful! Considerate, our toddler loved her, kind and communicative
Response from Care.comMar 21, 2024
That’s so great to hear you love your experience with the app! Thanks for sharing!
Barbara B.
I never spoke to her Itried to give her my phone number and I asked for hers No Response I gave dates and times No Response
Response from Care.comMar 21, 2024
Thank you for your feedback and I'm so sorry to hear that you didn't have a positive experience with the app. For assistance, please reach out via our Help Center contact us link at help.care.com or Facebook Messenger. Please include REV-020592 when you message. Deleting and reinstalling the latest version of the app may also be helpful.