Care.comReviews of care.com

The system and services seem to be pretty good but navigating some of the pages (what falls under what catagory) and events can be confusing to find ie. I use the app to log in but can't find caregiver review, every message seems to loop around to logging in again over already being logged in. Maybe I just need to spend more time "exploring" the system.

The website does not require the users email to be verified before they begin to send messages. Someone signed up using my email and solicited jobs. Now my inbox is full of spam from potential "workers". The service never requested the person to verify email.

The site seemed ok, I paid for 3 months, then it just cancel my membership with a refund a few days later and deleted me. Apparently I don't meet their criteria when I asked why. I'm looking for a housekeeper and they have housekeeper, it's not like they are a proper agency, they allow individuals looking for work to register and have a profile so people can contact them or apply to work with other people such as myself job adverts, so it basically is an internal job listing site. Expect to suddenly get kicked of with no reason and pray you aren't mid arranging something, you need to pay both sides to contact people, and often people don't reply....

I'm amazed at how quickly and efficiently they were able to clean my home. It would have taken me days to achieve the same results!

Years experience.

I interviewed 7 people. Out of the 7 I gave 3 a second interview. I hired all 3. Two of them showed up for their first day scheduled. One never showed nor reached out. The other quit after 2 days, he found a better paying job. I understand moving on to more money however he should have finished out his schedule. The last is fantastic exceeded expectations!

We weren't successful in any way with either my job seeking elder care for my parents nor care for my disabled son. I did reach out to a couple of candidates and I only got a few responses and each was saying they had other jobs now. Also, I had emailed care.com and said that we weren't have any luck and wanted to cancel our membership at renewal time but I got no help and now my son's special needs bank account has been charged for another quarterly fee.

Ella was punctual, reliable, kindhearted and trustworthy with my 11-year-old son. I will use her again.