Care.comReviews of care.com

Response from Care.comSep 20, 2024

Vielen Dank für Ihr Feedback, Gina. Es tut uns leid zu hören, dass Sie keine positiven Erfahrungen mit unserem Portal gemacht haben. Wenn Sie Unterstützung bei Ihrer Suche benötigen oder wenn Sie Fragen zu unserem Unternehmen, unseren Mitgliedschaften oder zur Funktionsweise der Plattform haben, können Sie uns jederzeit über unser Hilfe-Center https://help.care.com/s/contactus?language=de oder den Facebook Messenger erreichen. Bitte geben Sie auch Ihre Referenz-Nummer REV-024116 an, wenn Sie uns kontaktieren. Wir würden uns freuen Ihnen weiterhelfen zu können. Vielen Dank.

Response from Care.comSep 20, 2024

I'm sorry to hear you have been getting charged after you feel you cancelled your account. Please reach out to us through our contact us link at Care Help Center for Families, Caregivers & Partners , at the phone number listed on your statement, or FB Messenger so we can make sure your subscription is canceled. Please include Ref# REV-024113.

Response from Care.comSep 17, 2024

Thank you for your feedback, Dr Saeed Sadighi. We're very sorry to hear that you were not aware that our memberships auto renew until cancelled. This information is included on every upgrade page, as well as our billing confirmation and Terms of Use. If you'd like to discuss further, please reach out to us through the contact us link at https://help.care.com/s/contactus?language=en_GB or via Facebook Messenger. Please include Reference Number REV-024112 when you message. We have a very experienced Customer Service department that is more than happy to assist with any questions or concerns you may have. Thank you.

Response from Care.comSep 16, 2024

Thank you for providing your information. We will be reaching out to you via email. If you need further assistance, please reach out to us through the contact us link at https://help.care.com/s/contactus

Response from Care.comSep 19, 2024

I'm sorry to hear that you didn't have a positive experience with the site. For assistance, please reach out via our Help Center contact us link at https://help.care.com/s/contactus or Facebook Messenger. Include Reference Number REV-024100 when you message.

Response from Care.comSep 16, 2024

We love hearing this! Thanks so much for sharing! Thank you, Care.com Member Care Team

Response from Care.comSep 16, 2024

Thanks for the great review! We'd be happy to help you with the issue you are having. Please reach out to us through our Help Center contact us link at help.care.com or through Facebook Messenger. Please include Reference Number REV-024088 when you message.

Response from Care.comSep 16, 2024

Hi Ray, I'm thrilled to hear you found such an exceptional caregiver. If you haven't already, please consider sharing your positive experience by leaving a review on their account. Check out our Help Center article for directions on how to leave a review, or contact us at Care Help Center for Families, Caregivers & Partners for assistance.