Care.comAvailable in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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R H.
I haven't met with anyone yet.
Response from Care.comSep 24, 2024
Thank you for providing your information. We will be reaching out to you via email. If you need further assistance, please reach out to us through the contact us link at https://help.care.com/s/contactus
Leiry
Les doy 1 estrella y creo que no se la merecen son una estafa, yo me suscribí, y me descontaron la membresía, q era por 1 mes ya paso el mes y me volvieron a descontar otra membresía q yo no pedí, y no me deja cancelarla, son unos ladrones, no hay un tel para comunicar mi nada estafa pura no caigan
Response from Care.comOct 2, 2024
I'm so sorry you weren't aware that our memberships auto renew until cancelled. This is included in the upgrade page, billing confirmation and Terms of Use. Please reach out to us for help with cancelling, either via our Help link at https://help.care.com/s/contactus or Facebook Messenger. Include Reference Number REV-024275 when you message.
Eric N.
Too expensive and once I hired someone and marked them hired it took forever to hunt down how to pause the job so I didn't have to deal with more apps.
Response from Care.comSep 23, 2024
Thank you for providing your information. We will be reaching out to you via email. If you need further assistance, please reach out to us through the contact us link at https://help.care.com/s/contactus
Joyce D.
No, it didn’t go well!.
Response from Care.comSep 23, 2024
Thank you for providing your information. We will be reaching out to you via email. If you need further assistance, please reach out to us through the contact us link at https://help.care.com/s/contactus
Pamela H.
She got the time mixed up. At least that's what she said. I told her in a text it was 10 am. My mom talked to her on the phone and told her it was 10 am. When I talked to her on the phone while we were waiting for her, she thought it was 10:30 am. So I ended up having to leave my job to take her to her appointment. That's what we were trying to avoid.
Nicole C.
The policy was bad. The customer service person was fine. But the website is set up such that I hid my profile which means I can't ever unhide it again. And I didn't mean to do that. And now it can't be reversed. So care's policy is not user friendly.
Response from Care.comSep 24, 2024
Thank you for your feedback. I'm very sorry for the technical issue you encountered. We'd be happy to try to assist if you want to reach out to us through our Help Center contact us link at https://help.care.com/s/contactus or through Facebook Messenger. Please include Reference Number REV-024215 when you message.
Aniek N.
ooo mmm ggg hier nooit aanmelden.. . wat een K bedrijf.. ze halen je binnen onder valse voorwendselen. ze halen stiekem elke maand 35 euro van je rekening af.. en als ze daar op attendeert doen ze alsof jij in gebreken bent gebleven.. het is dat 0 sterren geen optie is.. maar dit bedrijf verdient 0 sterren.. de huishoudelijk hulp reageert vaak niet.. we hebben iemand via deze site binnen gehaald. en die maakte het huis meer vies dan schoon.. het is echt een schandaal.. reactie op jullie reactie.. deze is puur voor het publiek want ik heb super veel contact met jullie gehad en jullie kans na kans gegeven het in orde te maken. jullie zien zelf ook wel dat heel de site vol staat met slechte reviews en toch blijven jullie op die zelfde achterlijke manier geld verdienen.. nou ja stelen van lieve mensen.. als jullie daar blij mee zijn vooral doen.. dieven zijn jullie.. stop daarmee als je een net mens wil zijn.
Response from Care.comOct 2, 2024
So sorry to hear you didn't have any luck with our service. If you'd like us to take a look at your account and see where we can help, please each out to us through our Help Center contact us link at https://help.care.com/s/contactus or via Facebook messenger. Please include Reference Number REV-024212 in your response.
John
Unprepared house cleaner with no supplies
Response from Care.comSep 20, 2024
Thank you for providing your information. We will be reaching out to you via email. If you need further assistance, please reach out to us through the contact us link at https://help.care.com/s/contactus
