Care.comReviews of care.com

Response from Care.comJan 23, 2025

Thank you for your feedback, Gary. We're very sorry to hear that your search hasn’t gone as well as you’d hoped. If you'd like us to take a look at your account and see if we can offer any tips to help your search, please reach out to us through our contact us link at https://help.care.com/s/contactus?language=en_GB. Please include Reference Number REV-025154 in your response. We would be happy to help. We can assure you that we've had many happy customers make great connections using our service. Thank you.

Response from Care.comJan 25, 2025

Thank you for providing your information. We will be reaching out to you via email. If you need further assistance, please reach out to us through the contact us link at https://help.care.com/s/contactus.

Response from Care.comJan 23, 2025

Thank you for your feedback, Stephen. We're sorry to hear that your search hasn’t gone as well as you’d hoped and that you were not aware that our memberships auto renew until cancelled. This information is included on every upgrade page, as well as our billing confirmation and Terms of Use. Our service is by subscription so customers have the convenience of using their premium benefits whenever they need them. However, they can always cancel through their account or by reaching out to our Customer Care team at any time. If you'd like to discuss further please reach out to us through the Contact Us button found at https://help.care.com/s/contactus?language=en_GB and include Reference Number REV-025152. We would be happy to help. Thank you.

Response from Care.comJan 25, 2025

Thank you for providing your information. We will be reaching out to you via email. If you need further assistance, please reach out to us through the contact us link at https://help.care.com/s/contactus.

Response from Care.comFeb 24, 2025

We appreciate you for sharing your feedback and concerns of your experience. To follow through, we will send an email to help and provide information for your job search.

Response from Care.comJan 22, 2025

We appreciate the great review, thanks! I will be sure to share your valued feedback with our product team. Thank you, Care.com Member Care Team

Response from Care.comJan 21, 2025

We love that you’re happy with your caregiver! Please consider sharing your positive experience by leaving a review on their account. See our Help Center article for directions on how to leave a review, or contact us via our Help link at https://help.care.com/s/contactus. Please include Reference Number REV-025148 when you message.

Response from Care.comJan 21, 2025

We're really happy to hear that you had a good experience using the site! Thanks so much for taking the time to post this review!