Care.comReviews of care.com

They took a full 1 year membership cost from me then cancelled my account without explanation or refund.

The families I have met on Care.com have been super scammy, tried not to pay me, or never showed up to meetings. I deleted the app and canceled my subscription and was still charged. I would love a refund.

Great talent and easy interface

Tough in Rural Area. I set up an account to find my grandpa care in rural Oregon. The principle is sound and transparent - you pay a fee for them to connect you with people you then pay directly. A good approach to find more affordable care by working with independent contractors. I didn't have as many options that worked and we didn't find a provider through the site. I also forgot to cancel the service and it auto-renewed. It's hard to find their customer service page but when I finally did get ahold of them they refunded my money within 20 minutes for the additional month even though it was my fault that I didn't cancel it in time. In a city it seems to work well - my friend had great luck finding a provider for her dad. She had tons of people to choose from.

While I have found a couple of good caregivers on Care.com, my dad and I were charged over $600 for a subscription in 2024. That is ridiculous! When I reached out to customer service to inquire about the charges, I was simply told we were not overcharged, and they closed the case before resolving my concern. They did this twice. That is not acceptable. Never again, Care.com. Sorry.

Ajanae C wasted me and my sons time and ultimately made me miss a big event that I had been planning on going to for months. She applied for the job, did the phone interview, and lied and pretended like she was en route just to ignore my calls and not show up. Do not book with her she’s unprofessional and unreliable.

Over half of the people do not responded to message. When one does they are a company or they do not show up for appointments.

Lushey was coming today for the first time at 12:00. Early in the morning sent a picture of a slashed tire, without exposition. I saw she is already working somewhere else. Sent me a photo of her