Care.comReviews of care.com

Response from Care.comApr 9, 2025

Thank you so much for your feedback and apologize for any inconvenience. We'd like to assist with resolving this concern for you. Please reach out to us directly at [email protected], and please include Reference Number REV-025401 when you message. Thank you!

Response from Care.comApr 1, 2025

We're so happy to hear this! We appreciate your taking the time to post this review!

Response from Care.comApr 3, 2025

We are very sorry to hear about your experience, Dan and we understand your frustration regarding the messaging errors as well as the lack of response to your emails. We would like to assist you in resolving this issue. As we are unsure of the method you used to contact us, we kindly ask that you visit our Help Center. There, you will find a "Contact Us" button, which you can use to send an email to our customer service team. Please include the reference number REV-025399 in your email to help us expedite your request.

Response from Care.comApr 9, 2025

We apologize for your frustration. If your account was closed, it's possible that it didn’t meet our eligibility guidelines. If you'd like us to review this for you, please contact us at [email protected]. Please include REV-025398 when you message.

Response from Care.comApr 9, 2025

We're so sorry to hear that you are experiencing difficulty with the app! Our Help page has an article that details how to message at https://help.care.com/families/s/article/How-do-I-message-or-contact-a-caregiver-about-a-booking?language=en_US. But please also reach us at [email protected] for assistance. Please include Ref# REV-025395 as well.

Response from Care.comApr 9, 2025

Thank you for your feedback, and I am so sorry to hear that you haven't had a positive experience! I would like to ask you to please reach out to us directly so we can review your account and see if we can offer tips to help your search. Please contact us at [email protected] and please include Reference Number REV-025394 in your message.

Response from Care.comMar 28, 2025

Thank you for your feedback. We will be reaching out to you via email. In the meantime, if you need further assistance, please reach out to us at [email protected] and please include Reference Number REV-025393 when you message.

Response from Care.comMar 25, 2025

Thank you for your feedback. We will be reaching out to you via email. In the meantime, if you need further assistance, please reach out to us at [email protected] and please include Reference Number REV-025392 when you message.