Care.comAvailable in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Camryn B.
I’m a professional nanny. I use Care.com to find all my jobs. It’s always super easy to find jobs that are exactly what I’m looking for.
Response from Care.comSep 21, 2026
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
Alisa G.
Our experience at Care.Com gave us a very efficient and safe way to find a good caregiver. We found a great person and felt assured due to the thorough way that individuals are screened and processed with the ability to have enhanced background checks . We will continue to use this site
Response from Care.comSep 21, 2026
So happy to hear you are finding success with the site! We really appreciate you sharing your experience!
Barbara R.
Care.com is great connections and communication from pet owner to pet sitter. It really works for pet parents that don’t want to put their pets in s kennel
Response from Care.comSep 21, 2026
Thank you so much for the 5 star review!
prachi P.
We found someone to care for our son, who is college educated, genuinely cares and loves kids. She is flexible with our schedule and helped us with light help around the house as well, making our life so much easier.
Response from Care.comSep 21, 2026
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
John David G.
This company took my payment for a three month subscription, close the account within three days of opening for absolutely zero reason whatsoever, refused to explain why they closed the account and refused to issue a refund. Buyer beware. Do not be scammed.
Response from Care.comSep 21, 2026
We are sorry to hear that you had a bad experience with our service recently, but we appreciate you leaving a review to let us know more about it. You can reach us at [email protected], or you can call us at 888-498-1821 to discuss this at your convenience. Please include Reference Number REV-2026-09-21-33159712 when you contact us. Thank you!
Liliana J.
It was a very realizable website efficient and a very good variety of options. The sitters have been very nice and trusting. Thank you
Response from Care.comSep 21, 2026
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
Annamarie S.
The process was seamless and the responses I received were all fabulous. I've been looking for a responsible pet-sitter for months and finally found several through your website. I was so pleased. Highly recommend.
Response from Care.comSep 20, 2026
Thanks for the 5 stars!
Nsia K.
Easy to set up
Response from Care.comSep 20, 2026
Thank you for the 5 stars!
