Donna C.
People very experience and friendly
People very experience and friendly. Mostly alot nearby.
Response from Care.comDec 30, 2025
This is wonderful to see! Thank you for taking the time to share this!

Available in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Donna C.
People very experience and friendly. Mostly alot nearby.
Response from Care.comDec 30, 2025
This is wonderful to see! Thank you for taking the time to share this!
David P.
Total scam. Paid for service and even upgraded fee to hire a full time home care giver. Even went through full verification and background steps (another extra fee). WHen it came time to log in to contact applicants, the web page kept asking for verificaiton, or just refrehed the page. No access to contact any providers. Custoemr service said they would look into it but did nothing after many days. Called, emails, live chat, no resoluation. Told them to cancel and they refused to refund. I had to chargeback with my bank. Terrible company, worthless custoemr service, and not usable at all.
Response from Care.comDec 30, 2025
Thank you for providing your information. We will be reaching out via email to assist. If you'd like to contact us in the meantime, please reach us at [email protected] or call us at 888-498-1821 if you prefer. Thank you!
Katherine V.
Did a great job, very pleasant. Was pleased with Sandra's work.
Response from Care.comDec 30, 2025
Thank you for letting us know that you have been happy with your experience using the service! We love seeing this!
Becky D.
Julie booked with me then cancelled. Had to scramble to book again. Thank you Virginia M for helping me out on short notice.
Response from Care.comDec 30, 2025
We're sorry to hear of the cancellation but are so glad you were able to find another caregiver quickly! If you'd like any assistance with your account or with your search, please reach us at [email protected] and we will be happy to help! Please include Reference Number REV-026322 when you contact us. Thank you!
Meghan
Ashley was fantastic! She follows instructions well and gave our kitty lots of love and play time while we were away. Highly recommend Ashley and will be using her services again
Response from Care.comDec 30, 2025
We are so thrilled that you were able to find a great caregiver for your pet! Thank you for taking the time to post this review!
Ronald
Lindsey did a wonderful job caring for my home and dogs. Highly recommended.
Response from Care.comDec 30, 2025
It's so fantastic to hear that you've found a great caregiver! We love to see it!
Kathy B.
I’m so excited that I was able to connect with a gal from Hayward that is coming the end of the week. I had broken my leg so I can’t do cleaning. It went very smoothly and I talked to her yesterday.
Response from Care.comDec 30, 2025
We're so happy to hear that you've been having a good experience! Thank you for sharing this!
Kassie
Care.com has been consistently, constantly, caring about my experience with them throughout my many years as a member. Without delay, Care.com responds to my immediate needs, whether it's for help with their system or a question - they Care with results. Care.com, thank you for being a service to me, along with our community.
Response from Care.comDec 30, 2025
We are so thrilled that you have been happy with your experience! Thank you for taking the time to share this!