Care.comAvailable in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Brenda N.
They allowed me to communicate with the customer without me being able to reach back out to i wouldnt be working its a two conversation when we are asked questions on care.com Thank you im very happy
Response from Care.comMar 11, 2026
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
Cameron I.
Got a great job on Care. Love the fact you can add multiple photos, the layout is nice, the yearly fee is a great price. My only gripe is many of the listings are generic sounding. I wish parents had to write their own listing instead of ai generated templated post. Other than that, great app!
Response from Care.comMar 11, 2026
Thanks for the great review! We'd be happy to help you with the issue you are having. Please reach out to us at [email protected]. Please include Reference Number REV-026576 when you email.
Maria Luciene F.
Through this platform, I obtained good jobs.
Response from Care.comMar 11, 2026
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
Phyllis S.
we found 3 lovely people who were able to assist us with the care of our mother. they were Nyashia V. - Jeanne S. and Maranda R. if it was not for the kindness and caring that they showed we would have not been able to have the time we had with our mom. they were so wonderful. I cannot say enough on what beautiful people they are. they were a blessing that we needed till the end of our mom's life. thank you for this service.
Response from Care.comMar 11, 2026
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
Dianna P.
Love care.com! it was so easy to set up and I got hired within 4 days!! I tried another app but I truly got results here. I am on my 8th family working with care.com in only 6 months, you get to set your own hours, your own rate and families really respect you. I highly recommend thank you!
Response from Care.comMar 11, 2026
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
Stephanie
I've been hired through care.com unfortunately I received leads from your site late sometimes after many have applied which leaves my chances for a hire slim Not sure why? I have all 5 star reviews. The ones that respond to me have been ok but not as many that I was hoping for. Besides that the site is ok. I also haven't been able to look at all my reviews when I look at my account only some show up, so do the client get to see all of them or are they limited also?
Response from Care.comMar 11, 2026
We are sorry to hear that you had a bad experience with our service recently but appreciate you leaving a review to let us know more about it. You can reach us at [email protected] or you can call us at 888-498-1821 to discuss this at your next convenience. Please include Reference Number REV-026572 when you contact us. Thank you!
Lisa H.
The hiring process leads you to have to pay to continue the application form. The application is not free.
Response from Care.comMar 11, 2026
We are sorry to hear that you had a bad experience with our service recently but appreciate you leaving a review to let us know more about it. You can reach us at [email protected] or you can call us at 888-498-1821 to discuss this at your next convenience. Please include Reference Number REV-026571 when you contact us. Thank you!
Terry R.
Complete and reliable people. I have two people and both were very good.
Response from Care.comMar 9, 2026
We love hearing this, thank you for sharing!
